Forum Discussion

2 years ago

Battlefield 2042 Xbox Crashing or Shutting Down console

@EA_Atic I’ve seen you active in posts in the past regarding EA games causing the Xbox Series X to crash. I also experience these issues. I’ve tried everything listed in all of the support posts and...

technical issues

Dante7ist

Rising Traveler

3 years ago

Since last update today my game crash without error message to xbox dashboard when I was switching battlefield collection in menu and then browsing soldiers in first tab game freeze for like 3 seconds and close itself I dont recall having this issue before

EA_Illium
EA Staff (Retired)
3 years ago
@Dante7ist Can you try to clear out of quick resume and relaunch and check if this continues at the same point?
- Dante7ist
  Rising Traveler
  3 years ago
  I never use quick resume it just completly close itself not just minimized I had to start it again same as quitting the game it happend 3 times in row for me but I will try again today and see what happens
- Dante7ist
  Rising Traveler
  3 years ago
  Soo I tried today browsing in that section and it worked fine no crash strange
  - EA_Illium
    EA Staff (Retired)
    3 years ago
    @Dante7ist To check when you mention "browsing" did you launch it from the quick resume menu and it worked or verified it was closed out of that menu before launching?