Forum Discussion
Hello, decided to give this one last go before I give up on this game forever.
I’ve tried to play this game every month or so since it’s launched and i’ve been unable to get past a game or two without my xbox completely crashing and turning off.
I have done every single thing under the sun to try and fix this. Power cycle, changing mac, clearing cache, clearing saves, reinstalling, air dusting xbox etc.
There’s countless threads about this throughout reddit and this forum about this topic and it’s been brushed aside since launch. Also this is the only game this happens with, every other game works perfectly.
A moderator has said before that they’re not looking into this due to the small volume of posts about it. My theory is most people will just give up on a game that’s broken and won’t take the time to write about it on the forum.
So anyway, what gives?
Hi @Kkendal Thanks for taking a moment to share your experience on Battlefield 2042 with the community.
If possible, would we be able to get a few additional bits of information?
- Are you on an insider build of Xbox's OS?
- Do you play from the internal storage, Seagate expansion, or other external storage?
- Does this only happen on your account or any account on the Xbox?
- Has this happened since the launch or after a specific update?
- Does this happen in every game mode?
Also, can we try the following as well if you have not already?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Thanks!
- 2 years ago
Hi, I used to be on the insider build, but I left it after I saw a moderator say it could fix it. It didn’t fix it sadly.
I play on internal, this has happened since launch, and it’s happened in every game mode. I’ve also tried the quick resume thing, i’ve removed all devices, checked for updates, messed with NAT types, tried DNs Settings. Nothing has worked unfortunately.
- CartoonCat15622 years agoRising Traveler
OMG did someone from
EA just reply? Wow
- 2 years ago
Let’s see if they reply again
- 2 years ago
and no they didnt bother replying!