Forum Discussion

paul_krajicek's avatar
paul_krajicek
2 years ago

Battlefield 2042 Xbox Crashing or Shutting Down console

@EA_Atic  I’ve seen you active in posts in the past regarding EA games causing the Xbox Series X to crash. I also experience these issues. I’ve tried everything listed in all of the support posts and...
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @Kkendal Thanks for taking a moment to share your experience on Battlefield 2042 with the community. 

If possible, would we be able to get a few additional bits of information?

- Are you on an insider build of Xbox's OS?

- Do you play from the internal storage, Seagate expansion, or other external storage? 

- Does this only happen on your account or any account on the Xbox?

- Has this happened since the launch or after a specific update? 

- Does this happen in every game mode? 

Also, can we try the following as well if you have not already?

Spoiler

Thanks!

Kkendal's avatar
Kkendal
2 years ago

Hi, I used to be on the insider build, but I left it after I saw a moderator say it could fix it. It didn’t fix it sadly. 

I play on internal, this has happened since launch, and it’s happened in every game mode. I’ve also tried the quick resume thing, i’ve removed all devices, checked for updates, messed with NAT types, tried DNs Settings. Nothing has worked unfortunately. 

Featured Places

Recent Discussions