I hate to admit this but I believe a bad batch to be the only correct answer. Funny how I bought mine at a similar date - fairly quickly after they were released. I have the exact same issue, but with literally any new series X version of an EA game.
the only thing I put it down to is that they were rushing consoles out as the hype was huge and they were hard to get. I have tried literally every troubleshooting step. Contacted both EA & Microsoft who eventually offered me a refurbished console, for free. Considering my console was about a 2 years out of the standard 1 year warranty. Either way I declined, bought a new one myself and can now play fine.
Dammit.... I might have to take the refurbished one then. I can't afford a new one at the moment
