Battlepass missing from account

just got off from a chat with ea support since my premium bp isnt showing in my account, even though I preordered the correct edition and also have the receipt. Hope this will be resolved soon!

bug

CPT_GASLIGHT

Not applicable

4 years ago

Just get into a game and spawn in then you should have it.

EA_Atic

DICE Team

4 years ago

Hey everyone,

Could you try to play an official game mode to the end and see if that helps out, after that restart the game and have a look on the battlepass menu. Did it unlock or still saying you need to buy it?

/Atic

BlG_BBaDDaman
Not applicable
4 years ago
I tried completing the round and restarting the game, but the premium reward and even the new specialist were not rewarded. I'm an Ultimate Edition user and I'm already level 12 on the Battle Pass.
@EA_Atic
- EA_Atic
  DICE Team
  4 years ago
  Hey @BlG_BBaDDaman, for missing unlocks have a look here.
  
  /Atic