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cpltaggart's avatar
cpltaggart
4 years ago

BF2042 crashes randomly with no error

Hello, I've been trying to play Battlefield 2042 past the season 2 update and it keeps crashing randomly, I can't tell if this is an issue brought by the new update itself or just an issue with the fact i had changed windows installation as I had reinstalled my OS before the update came out, the game will run fine for the most part asides from the game randomly crashing after a small freeze, the game gives no error, it could either be in the menu, mid game, after a loading screen or even after two games but it will always crash.

I've tried most solutions i've seen online and none have really seemed to help, I also noticed there seems to be more loading time in displaying models then there used to be, end of game screens will most of the time show loading models for characters where they wouldn't before.

If I could have any help on this it would be much appreciated as I've managed to play 66 hours of this game before with no issues so I'm a bit confused on why this could be happening.

technical issues

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  • Zaidore's avatar
    Zaidore
    New Traveler
    4 years ago

    I am running into the same problem, just bought a New mobo processor ram and a 3070 ti, constantly crash to desktop and no message, the device Hung i fixed by reinstalling direct x you could try that? If you have seen an fix anywhere here please let me know

  • Frosterr's avatar
    Frosterr
    4 years ago

    Latest patch did not solve the issue for me. (Crashed even faster actually within 5mins).

    Any confirmation that the developers are looking into this @EA_Atic ? It seems to be a fairly widespread issue and we literally can't play the game (at all, or more than X minutes <30)

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    Could you try a new windows users with admin rights and see if that helps. @Frosterr,

    /Atic
  • necessarilyEviL's avatar
    necessarilyEviL
    4 years ago

    I tried every approach possible. Even formatted and reinstalled the entire PC.

    Stumbled over a post at AMD´s forums which said that the only thing which

    would fix it was to replace the GPU.

    So I ditched my 6900XT for a 3090. Was able to play for a week. Now the

    game crashes with a different Direct X error which also has been around

    since the game was launched.

    Are you guys intentionally killing BF?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    Same error message? @necessarilyEviL,

    What Ram do you use and is it in dual mode (a1 b1)?

    When changing GPU i assume you reinstalled drivers and nuke anything to do with AMDS GPU and so on.

    /Atic
  • Frosterr's avatar
    Frosterr
    4 years ago

    I am actually getting the exact same issues in FIFA 23 right now (https://answers.ea.com/t5/Technical-Issues/Game-crashing-after-a-few-min-dxgi-error-device-hung/m-p/11846872#M1380)

    Both the ''crashing with no error'' and the ''gpu device hung'' error happen, exactly like in BF2042. They happen a lot faster though (about 2 to 5min into a match). Definitely seems to be a Frostbite Engine error... incredibly painful and it really makes me stop playing EA/frostbite games lately. Oddly enough I havent seen the error in BFV lately and I played that for a solid 1,5h last week, no crashes.

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