BF2042 Crashes to Desktop
I was playing the game for a few hours.. Really enjoying the game play. Went for some lunch came back, Now every time i join a game it crashes within 10 minutes of playing. Just crashes to Desktop,...
Forum Discussion
EA_Blueberry
Community Manager
Community Manager
@o_OTrip wrote:
Any overlay app will cause this crash to desktop without an error like Discord overlay, MSI Afterburner + rivatuner, Origin overlay ,NZXTCAM overlay, and many others.
Try to disable any overlay draw and you should be able to play without any issues.
Hope this helps someone.
Programs CAN conflict with games at times. One thing we recommend doing is performing a clean boot and then immediately launch the game as administrator before you launch anything. This way if the game runs normally, it's possible one or a combination of overlays or other software running in the background can help lead up to the crash. Opening up one at a time is a good way to potentially find out the culprit, however this might not ultimately be the primary root cause of the crashes everyone is experience. Great callout though!
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
If you're still crashing after a clean boot, please provide us a DxDiag so we can gather this information for the Battlefield team.
It is also helpful to know any error messages you get when it crashes and describe what you're doing right before it crashes.
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@EA_Blueberry my crashing to desktop was caused by Discord overlay, not sure why. Once the overlay is disabled the game runs normally without any issues or crashes.
Hi,
same problem here: Playing for half an hour or so and that in the game - crash to desktop.
Win 10 Pro
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz
RAM: 16 GB
Graphics: NVIDIA GeForce GTX 970 , driver version 496.76
Here is one of the CrashDumps:
Microsoft (R) Windows Debugger Version 10.0.19041.1 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\xxx\Documents\Battlefield 2042\CrashDumps\CrashDump_2021.11.21_00.06.13.915.mdmp] Comment: 'Frostbite MiniDump. Address: 14033b4fe (In Windbg type: .ecxr) [EOF]' User Mini Dump File: Only registers, stack and portions of memory are available ************* Path validation summary ************** Response Time (ms) Location Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 10 Version 19042 MP (8 procs) Free x64 Product: WinNt, suite: SingleUserTS 19041.1.amd64fre.vb_release.191206-1406 Machine Name: Debug session time: Sun Nov 21 00:06:14.000 2021 (UTC + 1:00) System Uptime: not available Process Uptime: 0 days 0:33:10.000 ................................................................ ................................................................ .......................... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (4d0.5314): Access violation - code c0000005 (first/second chance not available) For analysis of this file, run !analyze -v ntdll!NtGetContextThread+0x14: 00007ffb`e17ceba4 c3 ret 0:026> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullPtr Key : AV.Fault Value: Write Key : Analysis.CPU.Sec Value: 2 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on PC-MIKE Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 18 Key : Analysis.Memory.CommitPeak.Mb Value: 885 Key : Analysis.System Value: CreateObject Key : Timeline.Process.Start.DeltaSec Value: 1990 COMMENT: Frostbite MiniDump. Address: 14033b4fe (In Windbg type: .ecxr) [EOF] NTGLOBALFLAG: 0 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 CHKIMG_EXTENSION: !chkimg -lo 50 -db !BF2042 256 errors : !BF2042 (14033b47e-14033b57d) 14033b470 30 3f d6 61 fb 0d d9 13 10 ef e1 06 41 e5 *6d *04 0?.a........A.m. 14033b480 *48 *81 *c1 *08 *01 *00 *00 *e8 *94 *ae *06 *01 *48 *8b *83 *e8 H...........H... 14033b490 *00 *00 *00 *48 *85 *c0 *74 *1a *48 *83 *b8 *a0 *00 *00 *00 *00 ...H..t.H....... 14033b4a0 *75 *10 *80 *bb *20 *01 *00 *00 *00 *74 *07 *c6 *83 *20 *01 *00 u... ....t... .. 14033b4b0 *00 *00 *48 *83 *c4 *20 *5b *c3 *cc *cc *cc *cc *cc *cc *cc *cc ..H.. [......... 14033b4c0 *48 *83 *ec *28 *b8 *01 *00 *00 *00 *87 *05 *b9 *90 *73 *05 *85 H..(.........s.. 14033b4d0 *c0 *74 *0c *b9 *e8 *03 *00 *00 *e8 *f3 *3d *5b *00 *eb *f4 *83 .t........=[.... 14033b4e0 *f9 *01 *75 *1a *e8 *37 *26 *07 *01 *41 *b8 *01 *00 *00 *00 *48 ..u..7&..A.....H 14033b4f0 *8d *15 *aa *56 *6d *04 *48 *8b *c8 *e8 *02 *0c *07 *01 *c7 *04 ...Vm.H......... 14033b500 *25 *00 *00 *00 *00 *01 *00 *00 *00 *48 *83 *c4 *28 *c3 *cc *cc %........H..(... 14033b510 *c6 *81 *20 *01 *00 *00 *01 *e9 *14 *57 *ce *02 *cc *cc *cc *cc .. ......W...... 14033b520 *48 *8b *41 *f8 *c6 *81 *3d *01 *00 *00 *00 *48 *83 *c1 *f8 *48 H.A...=....H...H 14033b530 *ff *60 *38 *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc *cc .`8............. 14033b540 *8b *42 *0c *3d *d7 *fe *31 *f7 *74 *19 *3d *22 *3f *85 *43 *75 .B.=..1.t.="?.* 14033b550 *1e *48 *8b *41 *e0 *48 *83 *c1 *e0 *8b *52 *58 *48 *ff *a0 *b0 .H.A.H....RXH... 14033b560 *00 *00 *00 *48 *8b *41 *e0 *48 *83 *c1 *e0 *48 *ff *60 *50 *c3 ...H.A.H...H.`P. 14033b570 *e9 *9b *b7 *c6 *07 *9a *27 *6b *8e *25 *e9 *fa *2d *b3 84 df ......'k.%..-... CONTEXT: (.ecxr) rax=0000000000000000 rbx=0000000145822038 rcx=00000000ffffffff rdx=0000000037c02df0 rsi=0000000000000001 rdi=0000000145822048 rip=000000014033b4fe rsp=000000004f57eda0 rbp=000000045f910000 r8=000000000000004f r9=0000000037c60070 r10=0000000037c4472c r11=0000000144a10bac r12=0000000000000001 r13=1ffffffffffffffc r14=0000000144bc55b0 r15=0000000000010000 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 BF2042!isGlimpseEnabled+0x1ae: 00000001`4033b4fe c704250000000001000000 mov dword ptr [0],1 ds:00000000`00000000=???????? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 000000014033b4fe (BF2042!isGlimpseEnabled+0x00000000000001ae) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 0000000000000000 Attempt to write to address 0000000000000000 PROCESS_NAME: BF2042.exe WRITE_ADDRESS: 0000000000000000 ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000001 EXCEPTION_PARAMETER2: 0000000000000000 ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD] STACK_TEXT: 00000000`00000000 00000000`00000000 memory_corruption!BF2042+0x0 SYMBOL_NAME: memory_corruption!BF2042 STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: 1f97db27160 ** ; kb FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!BF2042 IMAGE_NAME: memory_corruption MODULE_NAME: memory_corruption OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {dd859c97-ba9b-49ae-e123-2ae5f24dcf95} Followup: MachineOwner ---------
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