Forum Discussion

etnrl-kn8's avatar
etnrl-kn8
2 years ago

bf2042 freezes pc, needs to restart twice

Heya thanks for reading this o/

bf2042 freezes after about 10-20 minutes into any game. I've tried:
- reinstall visual c++
- DDU gpu driver and reinstalled
- uninstalled windows gaming sdk from windows und reinstalled
- checked game files for any errors
- deleted the cache
- clean reboot with everything off except the lian li software bc they control my fans

- tried different ram timings as well as xmp completly off (also enabling/disabling syncing the ram module voltage)

Every time my game freezes up, need to hold the power button for the pc to shut off. It restarts showing boot logo etc on my main display, but after the log in only my second monitor shows windows. First one is still detected, but shows a black screen. Which is pretty weird and the reason why I suspected the gpu driver to be at fault.

System: 
Intel i7 13700K
7900XTX Aorus Master
Z790-H ASUS ROG
2x 16GB G.Skill Trident Z (7600MHz CL36, tried it with 6600/6200/4800MHz)

BIOS is up2date as well as everything that I checked. No missing drivers or anything.

Crash Dump from B2042 folder:
 

*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 624

    Key  : Analysis.Elapsed.mSec
    Value: 38315

    Key  : Analysis.IO.Other.Mb
    Value: 43

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 50

    Key  : Analysis.Init.CPU.mSec
    Value: 109

    Key  : Analysis.Init.Elapsed.mSec
    Value: 23342

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 96

    Key  : Failure.Bucket
    Value: INVALID_POINTER_READ_AVRF_c0000005_BF2042.exe!Unknown

    Key  : Failure.Hash
    Value: {9a0b6283-4e83-d969-f026-d0ebf5f00d94}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 830

    Key  : Timeline.Process.Start.DeltaSec
    Value: 113

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Version
    Value: 10.0.19041.1

    Key  : WER.Process.Version
    Value: 1.0.290.62045


FILE_IN_CAB:  CrashDump_2023.11.26_15.22.25.537.mdmp

COMMENT:  Frostbite MiniDump. Address: 143116350 (In Windbg type: .ecxr)
[EOF]

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_LOADED: 1

CONTEXT:  (.ecxr)rax=0000000005ec5070 rbx=0000000000000000 rcx=00000000000001c0
rdx=000000004d52f6d0 rsi=0000000005ec5070 rdi=000100025b4787d0
rip=0000000143116350 rsp=000000004d52f640 rbp=000000004e140320
 r8=000000004d52f480  r9=0000000006085100 r10=0000000000000001
r11=000000004d52f5c0 r12=0000000006d19090 r13=000000004d52f710
r14=0000000059595650 r15=0000000000000001
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
BF2042!GetDenuvoTimeTicketRequest+0x639580:
00000001`43116350 48897728        mov     qword ptr [rdi+28h],rsi ds:00010002`5b4787f8=????????????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 0000000143116350 (BF2042!GetDenuvoTimeTicketRequest+0x0000000000639580)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

PROCESS_NAME:  BF2042.exe

READ_ADDRESS:  ffffffffffffffff 

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

STACK_TEXT:  
00000000`4d52f640 00000001`4311d10d     : 00010002`5b4787d0 00000000`00008ad5 00000000`00000011 00000000`4e140b70 : BF2042!GetDenuvoTimeTicketRequest+0x639580
00000000`4d52f6d0 00000001`413338b1     : 00000001`45ec7910 00000000`46979920 00000000`339582a8 00000000`457c49bc : BF2042!GetDenuvoTimeTicketRequest+0x64033d
00000000`4d52f840 00000001`4312f5a6     : 00000000`00000000 00000000`00000000 00000000`339e0f48 00000000`00000000 : BF2042!isGlimpseEnabled+0xfd8161
00000000`4d52f880 00000001`426db9b4     : 00000000`457cb880 00000000`457c5800 00000000`00000000 00000000`00000000 : BF2042!GetDenuvoTimeTicketRequest+0x6527d6
00000000`4d52f9c0 00000001`426e18aa     : 00000000`45922a00 00000000`4d52fba8 00000000`00000000 00000001`426e3b03 : BF2042!isGlimpseEnabled+0x2380264
00000000`4d52fac0 00000001`426dee5c     : 00000001`45ec5538 00000001`45ec5538 00000000`ffffffff 00000001`45ec5538 : BF2042!isGlimpseEnabled+0x238615a
00000000`4d52fb20 00000001`426e1732     : 00000000`00000000 00000000`4d52fd20 00000000`ffffffff 00000000`4d52fc00 : BF2042!isGlimpseEnabled+0x238370c
00000000`4d52fc00 00000001`426e1a76     : 00000000`4d7b0000 00007ffe`2e524448 00000000`0393c928 00000000`00000649 : BF2042!isGlimpseEnabled+0x2385fe2
00000000`4d52fc60 00000001`426e149a     : 00000000`00009fc0 00000000`000003d0 00000000`00000000 00000000`000001f8 : BF2042!isGlimpseEnabled+0x2386326
00000000`4d52fda0 00000001`42418726     : 00000000`4d52fea0 00000000`00000000 00000000`00000000 00000000`00000a98 : BF2042!isGlimpseEnabled+0x2385d4a
00000000`4d52fe10 00000001`424185e4     : 00000000`33d117e0 00000000`33d117a0 00000001`426e1370 00000010`0000000f : BF2042!isGlimpseEnabled+0x20bcfd6
00000000`4d52fe60 00000001`4c5bb750     : 00000000`00000000 00000000`00000000 0000e5fb`59bbf43b 00000000`00000007 : BF2042!isGlimpseEnabled+0x20bce94
00000000`4d52fea0 00000001`4e5e10ed     : 00000001`426e1370 00000000`00000007 00000000`00000007 00000001`426e1370 : BF2042!flite_lang_list+0x644b170
00000000`4d52fed0 00007ffe`2eaa1bb2     : 00000000`02d0f630 00000000`00000000 00000000`00000000 00000000`00000000 : BF2042!flite_lang_list+0x8470b0d
00000000`4d52ff00 00007ffe`2f977344     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x42
00000000`4d52ff30 00007ffe`30ba26b1     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`4d52ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_NAME:  BF2042+639580

MODULE_NAME: BF2042

IMAGE_NAME:  BF2042.exe

STACK_COMMAND:  ~26s; .ecxr ; kb

FAILURE_BUCKET_ID:  INVALID_POINTER_READ_AVRF_c0000005_BF2042.exe!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.290.62045

FAILURE_ID_HASH:  {9a0b6283-4e83-d969-f026-d0ebf5f00d94}

Followup:     MachineOwner
---------

technical issues

10 Replies

  • Dresta's avatar
    Dresta
    2 years ago
    @etnrl-kn8 is there a Windows dmp file? does it crash in any other intense game? any other weird stability issues?
  • etnrl-kn8's avatar
    etnrl-kn8
    2 years ago

    last memorydump is too old (8th october), it doesnt create a dmp file when it freezes my entire system.

    No issues on other games, cyberpunk 2077 with RT and 4K no freezes/crashes. Haven't noticed any game issues but I dont play a big variety of games at the same time tho.

  • Dresta's avatar
    Dresta
    2 years ago
    @etnrl-kn8 can you try to use the previous video driver (ddu then clean install)? also can you post a dxdiag?
  • etnrl-kn8's avatar
    etnrl-kn8
    2 years ago

    I'll downgrade to Adrenalin 23.8.2 (from 23.11.1). This update was around a time, that I was able to play the game.

    dxdiag:

    ------------------
    System Information
    ------------------
    Time of this report: 11/28/2023, 17:12:22
    Machine name: DESKTOP-EIB0UP3
    Machine Id: {43E8DA0E-F392-470C-AD32-DC0F868A31B0}
    Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
    Language: German (Regional Setting: German)
    System Manufacturer: ASUS
    System Model: System Product Name
    BIOS: 1501 (type: UEFI)
    Processor: 13th Gen Intel(R) Core(TM) i7-13700K (24 CPUs), ~3.4GHz
    Memory: 32768MB RAM
    Available OS Memory: 32510MB RAM
    Page File: 20698MB used, 13858MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 168 DPI (175 percent)
    System DPI Setting: 144 DPI (150 percent)
    DWM DPI Scaling: UnKnown
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: 1.0.8
    DxDiag Version: 10.00.19041.3636 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon RX 7900 XTX
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x744C)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_1002&DEV_744C&SUBSYS_240D1458&REV_C8
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 40766 MB
    Dedicated Memory: 24511 MB
    Shared Memory: 16254 MB
    Current Mode: 3840 x 2160 (32 bit) (144Hz)
    HDR Support: Supported
    Display Topology: Extend
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
    Color Primaries: Red(0.683594,0.309570), Green(0.260742,0.654297), Blue(0.141602,0.061523), White Point(0.313477,0.329102)
    Display Luminance: Min Luminance = 0.037100, Max Luminance = 603.000000, MaxFullFrameLuminance = 603.000000
    Monitor Name: Dell G3223Q (DP HDR)
    Monitor Model: DELL G3223Q
    Monitor Id: DEL428C
    Native Mode: 3840 x 2160(p) (59.997Hz)
    Output Type: Displayport External
    Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI
    Advanced Color: AdvancedColorSupported AdvancedColorEnabled
    Driver Name: C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\amdxc64.dll
    Driver File Version: 31.00.22023.1014 (English)
    Driver Version: 31.0.22023.1014
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.7
    Hardware Scheduling: Supported:False Enabled:False
    Graphics Preemption: Primitive
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Detachable GPU: No
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Virtualization: Paravirtualization
    Block List: DISABLE_HWSCH
    Catalog Attributes: Universal:False Declarative:True
    Driver Attributes: Final Retail
    Driver Date/Size: 25.10.2023 01:00:00, 1857152 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
    Device Identifier: {D7B71EE2-370C-11CF-1E74-0A5267C2D235}
    Vendor ID: 0x1002
    Device ID: 0x744C
    SubSys ID: 0x240D1458
    Revision ID: 0x00C8
    Driver Strong Name: oem15.inf:cb0ae414a1a90f16:ati2mtag_Navi31:31.0.22023.1014:PCI\VEN_1002&DEV_744C&SUBSYS_240D1458&REV_C8
    Rank Of Driver: 00CF0000
    Video Accel: Unknown
    DXVA2 Modes: {C58B9A06-7E89-11E1-BB00-70B34824019B} DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT {D1C20509-AE7B-4E72-AE3B-49F88D58992F} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {2D80BED6-9CAC-4835-9E91-327BBC4F9EE8} {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {603A4756-A864-4F91-BB62-2C935B7A1391} {84AD67F6-4C21-419A-9F0B-24F0578906C1}
    Deinterlace Caps: n/a
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    MPO MaxPlanes: 3
    MPO Caps: HDR (MPO3)
    MPO Stretch: 1.000X - 1.000X
    MPO Media Hints: rotation, resizing, colorspace Conversion
    MPO Formats: R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
    PanelFitter Caps: HDR (MPO3)
    PanelFitter Stretch: 1.000X - 1.000X
    Component Drivers:
    Driver Name: Unknown
    Driver Version: Unknown
    Driver Date: Unknown
    Driver Provider: Unknown
    Catalog Attributes: N/A
    Driver Name: Unknown
    Driver Version: Unknown
    Driver Date: Unknown
    Driver Provider: Unknown
    Catalog Attributes: N/A
    Driver Name: Unknown
    Driver Version: Unknown
    Driver Date: Unknown
    Driver Provider: Unknown
    Catalog Attributes: N/A

    Card name: AMD Radeon RX 7900 XTX
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x744C)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_1002&DEV_744C&SUBSYS_240D1458&REV_C8
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 40766 MB
    Dedicated Memory: 24511 MB
    Shared Memory: 16254 MB
    Current Mode: 1920 x 1080 (32 bit) (59Hz)
    HDR Support: Not Supported
    Display Topology: Extend
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.657227,0.330078), Green(0.300781,0.611328), Blue(0.156250,0.106445), White Point(0.313477,0.329102)
    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
    Monitor Name: Generic PnP Monitor
    Monitor Model: PL2793H
    Monitor Id: IVM6680
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
    Advanced Color: Not Supported
    Driver Name: C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0397406.inf_amd64_327265d4e3c6acee\B397164\amdxc64.dll
    Driver File Version: 31.00.22023.1014 (English)
    Driver Version: 31.0.22023.1014
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.7
    Hardware Scheduling: Supported:False Enabled:False
    Graphics Preemption: Primitive
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Detachable GPU: No
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Virtualization: Paravirtualization
    Block List: DISABLE_HWSCH
    Catalog Attributes: Universal:False Declarative:True
    Driver Attributes: Final Retail
    Driver Date/Size: 25.10.2023 01:00:00, 1857152 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
    Device Identifier: {D7B71EE2-370C-11CF-1E74-0A5267C2D235}
    Vendor ID: 0x1002
    Device ID: 0x744C
    SubSys ID: 0x240D1458
    Revision ID: 0x00C8
    Driver Strong Name: oem15.inf:cb0ae414a1a90f16:ati2mtag_Navi31:31.0.22023.1014:PCI\VEN_1002&DEV_744C&SUBSYS_240D1458&REV_C8
    Rank Of Driver: 00CF0000
    Video Accel: Unknown
    DXVA2 Modes: {C58B9A06-7E89-11E1-BB00-70B34824019B} DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT {D1C20509-AE7B-4E72-AE3B-49F88D58992F} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {2D80BED6-9CAC-4835-9E91-327BBC4F9EE8} {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {603A4756-A864-4F91-BB62-2C935B7A1391} {84AD67F6-4C21-419A-9F0B-24F0578906C1}
    Deinterlace Caps: n/a
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    MPO MaxPlanes: 3
    MPO Caps: HDR (MPO3)
    MPO Stretch: 1.000X - 1.000X
    MPO Media Hints: rotation, resizing, colorspace Conversion
    MPO Formats: R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
    PanelFitter Caps: HDR (MPO3)
    PanelFitter Stretch: 1.000X - 1.000X

    -------------
    Sound Devices
    -------------
    Description: Kopfhörer (G435 Wireless Gaming Headset)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: USB\VID_046D&PID_0ADF&REV_0200&MI_01
    Manufacturer ID: N/A
    Product ID: N/A
    Type: N/A
    Driver Name: USBAUDIO.sys
    Driver Version: 10.0.19041.3636 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 19.10.2023 01:00:00, 205824 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Emulation Only
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_104387C5&REV_1001
    Manufacturer ID: N/A
    Product ID: N/A
    Type: N/A
    Driver Name: RTKVHD64.sys
    Driver Version: 6.0.1.8186 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 14.06.2017 01:00:00, 5826560 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Emulation Only
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Mikrofon (G435 Wireless Gaming Headset)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 10.0.19041.3636 (English)
    Driver Attributes: Final Retail
    Date and Size: 19.10.2023 01:00:00, 205824 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    ---------------------
    Video Capture Devices
    Number of Devices: 0
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Maus
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Tastatur
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: LianLi-SL-infinity-v1.4
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0CF2, 0xA102
    FF Driver: n/a

    Device Name: G502 HERO Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC08B
    FF Driver: n/a

    Device Name: G435 Wireless Gaming Headset
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0x0ADF
    FF Driver: n/a

    Device Name: G502 HERO Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC08B
    FF Driver: n/a

    Device Name: AURA LED Controller
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x0B05, 0x19AF
    FF Driver: n/a

    Device Name: G502 HERO Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC08B
    FF Driver: n/a

    Device Name: G502 HERO Gaming Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC08B
    FF Driver: n/a

    Device Name: G435 Wireless Gaming Headset
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0x0ADF
    FF Driver: n/a

    Device Name: CORSAIR K55 RGB PRO Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1B1C, 0x1BA4
    FF Driver: n/a

    Device Name: CORSAIR K55 RGB PRO Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1B1C, 0x1BA4
    FF Driver: n/a

    Device Name: CORSAIR K55 RGB PRO Gaming Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1B1C, 0x1BA4
    FF Driver: n/a

    Device Name: Castor3
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x1044, 0x7A4D
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB-Root-Hub (USB 3.0)
    | Vendor/Product ID: 0x8086, 0x7A60
    | Matching Device ID: USB\ROOT_HUB30
    | Service: USBHUB3
    | Driver: USBHUB3.SYS, 11/14/2023 17:21:24, 648576 bytes
    |
    +-+ Generischer USB-Hub
    | | Vendor/Product ID: 0x05E3, 0x0610
    | | Location: Port_#0005.Hub_#0001
    | | Matching Device ID: USB\USB20_HUB
    | | Service: USBHUB3
    | | Driver: USBHUB3.SYS, 11/14/2023 17:21:24, 648576 bytes
    | |
    | +-+ USB-Verbundgerät
    | | | Vendor/Product ID: 0x1B1C, 0x1BA4
    | | | Location: Port_#0001.Hub_#0005
    | | | Matching Device ID: USB\COMPOSITE
    | | | Service: usbccgp
    | | | Driver: usbccgp.sys, 11/14/2023 17:21:24, 190440 bytes
    | | |
    | | +-+ USB-Eingabegerät
    | | | | Vendor/Product ID: 0x1B1C, 0x1BA4
    | | | | Location: 0000.0014.0000.005.001.000.000.000.000
    | | | | Matching Device ID: USB\Class_03&SubClass_01
    | | | | Service: HidUsb
    | | | | Driver: hidusb.sys, 11/14/2023 17:21:24, 44032 bytes
    | | | | Driver: hidclass.sys, 11/14/2023 17:21:24, 233472 bytes
    | | | | Driver: hidparse.sys, 11/14/2023 17:21:24, 46080 bytes
    | | | |
    | | | +-+ HID-Tastatur
    | | | | | Vendor/Product ID: 0x1B1C, 0x1BA4
    | | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | | | | | Service: kbdhid
    | | | | | Driver: kbdhid.sys, 12/7/2019 10:07:56, 46592 bytes
    | | | | | Driver: kbdclass.sys, 12/7/2019 10:07:56, 71480 bytes
    | | |
    | +-+ USB-Verbundgerät
    | | | Vendor/Product ID: 0x046D, 0xC08B
    | | | Location: Port_#0002.Hub_#0005
    | | | Matching Device ID: USB\COMPOSITE
    | | | Service: usbccgp
    | | | Driver: usbccgp.sys, 11/14/2023 17:21:24, 190440 bytes
    | | |
    | | +-+ USB-Eingabegerät
    | | | | Vendor/Product ID: 0x046D, 0xC08B
    | | | | Location: 0000.0014.0000.005.002.000.000.000.000
    | | | | Matching Device ID: USB\Class_03&SubClass_01
    | | | | Service: HidUsb
    | | | | Driver: hidusb.sys, 11/14/2023 17:21:24, 44032 bytes
    | | | | Driver: hidclass.sys, 11/14/2023 17:21:24, 233472 bytes
    | | | | Driver: hidparse.sys, 11/14/2023 17:21:24, 46080 bytes
    | | | |
    | | | +-+ HID-konforme Maus
    | | | | | Vendor/Product ID: 0x046D, 0xC08B
    | | | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | | | | | Service: mouhid
    | | | | | Driver: mouhid.sys, 12/7/2019 10:07:56, 35328 bytes
    | | | | | Driver: mouclass.sys, 12/7/2019 10:07:56, 67600 bytes
    | | | |
    | | +-+ USB-Eingabegerät
    | | | | Vendor/Product ID: 0x046D, 0xC08B
    | | | | Location: 0000.0014.0000.005.002.000.000.000.000
    | | | | Matching Device ID: USB\Class_03
    | | | | Service: HidUsb
    | | | | Driver: hidusb.sys, 11/14/2023 17:21:24, 44032 bytes
    | | | | Driver: hidclass.sys, 11/14/2023 17:21:24, 233472 bytes
    | | | | Driver: hidparse.sys, 11/14/2023 17:21:24, 46080 bytes
    | | | |
    | | | +-+ HID-Tastatur
    | | | | | Vendor/Product ID: 0x046D, 0xC08B
    | | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | | | | | Service: kbdhid
    | | | | | Driver: kbdhid.sys, 12/7/2019 10:07:56, 46592 bytes
    | | | | | Driver: kbdclass.sys, 12/7/2019 10:07:56, 71480 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 159.8 GB
    Total Space: 476.3 GB
    File System: NTFS
    Model: NVMe Samsung SSD 970 EVO Plus 500GB

    Drive: D:
    Free Space: 0.1 GB
    Total Space: 0.1 GB
    File System: NTFS
    Model: SanDisk SDSSDH3250G

    Drive: E:
    Free Space: 5.6 GB
    Total Space: 119.2 GB
    File System: NTFS
    Model: SanDisk SSD U110 128GB

    Drive: F:
    Free Space: 81.3 GB
    Total Space: 237.7 GB
    File System: NTFS
    Model: SanDisk SDSSDH3250G

    Drive: G:
    Free Space: 0.4 GB
    Total Space: 0.4 GB
    File System: FAT32
    Model: SanDisk SSD U110 128GB

    Drive: H:
    Free Space: 718.9 GB
    Total Space: 953.9 GB
    File System: NTFS
    Model: NVMe Samsung SSD 980 1TB

    --------------
    System Devices

  • Dresta's avatar
    Dresta
    2 years ago

    It looks like you are having the same issue as these people Click Here there have been lots of responses, but I am unaware of a solution.  You may find more help going through the thread and following some of the steps there. 

    Hope this helps!

  • etnrl-kn8's avatar
    etnrl-kn8
    2 years ago

    well, using the old 23.8.2 amd gpu driver worked for me. Just played 3 whole matches without any issues.

    Thanks mate o/

  • etnrl-kn8's avatar
    etnrl-kn8
    2 years ago

    happend again today, around 1hr playtime.

    Guess its not the perfect amd driver version then, gonna have to test a few ☹️ sadge

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @etnrl-kn8 Let us know how you do with testing different driver versions, if you keep having the issue despite further testing with other drivers please let us know so we can look into this further for you
  • etnrl-kn8's avatar
    etnrl-kn8
    2 years ago

    23.9.1 same
    23.10.2 same
    23.9.3 same
    currenlty testing 23.7.2, if that doesnt help I'll update to latest.

    I also changed these settings:
    - run bf2042 as admin
    - exclude bf2042.exe from antivirus (kaspersky)
    - uninstalled all ASUS software (due to the gaming sdk service error, which still comes up at the event manager)
    - disabled ASUS Aura at BIOS
    - ran different ram test, Voltage to auto, synced and unsynced with no success
    - iGPU was set to disabled, set BIOS GPU setting to only output at PCIe
    - checking temps while gaming (70-80C CPU / 60C GPU, Cyberpunk2077)
    - undervolt my gpu

    - used the default windows driver instead of AMD

    - chkdsk on all my drives

    - deleted all bf2042 files and clean reinstall (well, I'm about to rn)

    - firmware update for the gpu (gigabyte control center)

    - played on a lower res (1440x2160), lower graphic settings

    - disabled all the fancy amd stuff (anti lag, sharpness, super resolution, chill etc) for the game

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,128 PostsLatest Activity: 50 minutes ago