BF2042 Still crashing

@SamLycanDo this for Dxdiag

Press Windows + R,  type dxdiag and press Enter to run dxdiag application on Windows 10/11.

Now in the new Window ya see SAVE ALL INFORMATION.
Click it and save it to desktop for example, post the file that is created please !

Hello
I have a similar scenario and the same error. I use the RX 6800XT GPU and the same CPU and RAM Memory... My game close unexpected during the match.

Follow my dxdiag in the attachment. 

In the past I executed the clean uninstall, I tried use in the Win10 and Win11, actually I stay on the Win11. In summay I tried some troubleshooting and not get fix my problem.

I can see some minudmps in my docs about "privilege error" (I not sure) but I dont know how I can send it here...

I so bad because the support from EA (EA support) not send to me any fix to solve this...

Thanks for all support!

Hi guy, Thanks to reply my question!

So, lets go to your questions:

1 - About the HWINFO, I check continuous the temps using the AMD Overlay during the normal/gaming use, the temps are stable.

2 - The issue was started unexpected, I'm not sure what is the difference in the hardware/software between the moment that game was running and was stopped, but I remember that used in the Win10 and now I use Win11...

3 - I use 2x memory's Team group, each one 16GB DDR4 3200Mhz (01A8BF2B) working in dual channel (Total: 32GB) [Slots A1 and B1]. I using the XMP default profile from available in my BIOS Settings.

4 - I updated the BIOS in the last month. I checked today that I have a new version available and will update now (F18c).

5 - I had reconfigured my bios sometimes ago... because had other problem not involved the game. About the BIOS, yesterday I remember that not disable the resizableBAR in the BIOS, because for default this was not enabled and after do it, I testing the game and received the error about Directx now... I will attach the specific error also.
On this way, I will execute the Clean Removal from AMD and test the game again. 

Thanks man!

Hey man/

Yeah i have seen issues with this ADRENALIN software.

It boost system (hardware) to much that could result in errors.

Also do a SFC /SCANNOW in command prompt (run as administrator).

Update us please !

ps if ya memory is in A1 and B1 then you do not use DUAL CHANNEL

this url from youre MB Manual:
https://download.gigabyte.com/FileList/Manual/mb_manual_b550m-aorus-elite_e_1201.pdf?v=233c964231b9890fcce0a3356c5bf6f3

it should be in slots A2 and B2

you wrote also this "Team group, each one 16GB DDR4 3200Mhz (01A8BF2B)" <-- i do not see memory pertnumber.
Memory partnumber from Team Group, do look like this for example: TLZGD416G3600HC18JDC01 , please find partnumbers from both memsticcks.
Some times those partnumbers are at memory sticks it self, post them please , from both memory sticks ya use !!!!!

Cheers

The game is still crashing to the desktop without any errors. Fresh windows, fresh drivers. All fresh!

I hope someone from EA does not show up and will not recommend me reinstall anything of it. 

Hi there!

Sorry for my delay to reply back, but I solved the problem, now I can play the game normally. Check my steps to solve the problem for me:

1 - Disable ResizableBAR in the BIOS
2 - Checked if I not had Overclocks configurations

3 - Execute the clean removal from AMD Clean Utility and reinstall the Adrenalin Software

4 - Verify/check files from the game in EA App

** In my priority I execute the game how Administrator, but for me this is optional I not fell diferences.

For me using this steps, the problem not happen's again. In my opinion the main problem was about the resizableBAR, because for default this config is not enabled in my BIOS.

I hope can help others players, tks guys!

您好，我也是戰地2042的玩家，玩遊戲時也遇到DirectX錯誤問題。有時錯誤訊息甚至沒有彈出就直接從遊戲中彈出。進入遊戲時，天空中會出現一個奇怪的光圈。我不確定我的電腦硬體是否有問題。在上面其他論壇的評論中，我測試了CPU。這是測試後的一些數據。您能幫忙給我一些建議嗎？

@eggeggsir  I did translate text and it seems ya got an directx error.

PLEASE POST SCREENSHOTS FROM THIS DIRECTX ERROR PLEASE
Is this since day 1 ya got BF2042 ?
I do also see that ya got an old bios version at youre system 1.11 the newest version is 11.02 <- i would upgrade bios for cpu/mem compatibility issues.

https://www.asrock.com/mb/Intel/Z790%20Steel%20Legend%20WiFi/index.asp#BIOS

Could ya tell me what memory part id number ya got ?
I see ya got KF556C40-16 <-- could ya check for this number at the box or memory modules it self please ! And post the FULL ID PARTNUMBER please from this memory.
I do not see this Partnumber ID in the list, so i think not whole partnumber is listed by the ID tool ya used unfortunally:

https://www.asrock.com/mb/Intel/Z790%20Steel%20Legend%20WiFi/index.asp#MemoryRPL

I have seen issues with the CPU ya got installed and "sometimes " a downclock from CPU could help.
Ya need to downclock cpu in bios about 200Mhz lower, this means from 5400Mhz to 5200Mhz
Also make sure ya got good cooling/airflow for this cpu and in case !
Those cpu's run high temps very easy (80+ Celsius) and could throttle speed / performance

,and also could cause errors for other hardware.
If ya got Temp issue you should lower CPU Mhz to 5200Mhz or even lower !!!

Update us please !

Dear sir,

Hello, I'm a player who started playing the game around January 2022. The DirectX error issue began approximately four months ago. However, it wasn't as severe back then as it is now. Here is the error message that popped up. Thank you.

@Rokebo73  

Thank you for your feedback. I have already upgraded my BIOS to version 11.02, and I have found the ID number of my memory component, which is KF556C40BBK2-32. I did not decrease the frequency of the CPU, and of course, after restarting, I still encounter the same problem. Do you have any other suggestions or methods that could be helpful? Currently, I can occasionally switch to a game, but after finishing a game, it always brings me back to the desktop. Thank you.

@eggeggsir 

I don't know where the idea of ​​updating the bios came from, I haven't updated the bios since purchasing the computer. Has anyone tried to play with the Windows paging file (the so-called virtual RAM written to disk)? Windows automatically closes applications if it thinks there is not enough RAM (sometimes it can even do this if 60% of the RAM is used and there is no paging file on the computer). I had such a problem with others, we play on an old computer where I only had 8 GB of RAM and it solved my problem, even BFV worked for me despite having 8 GB of RAM & on my PC with 32GB ram on BFV. BFV could close to the desktop because Windows thought it had too little RAM (this happened 1 out of 10 times)

Virtual Ram is set to automatic size on windows 10 & 11 by default - unfortunately it does not work properly because the system incorrectly selects the size of the pagefile.sys file. If someone has 32GB of RAM like me, all they need to do is set the paging file size to 1GB.

How to create and increase pagefile.sys can be found here under the YouTube link:

https://youtu.be/bNXg4ncuo2g?si=-vK9BZG_rwr1FIYH&t=98

Note:

If you only have an SSD drive, do not try this option because you may quickly use up your SSD drive. Set the Pagefile only to a so-called traditional disk HDD.

Increase the pagefile.sys file until the problem disappears. For example, I set 12 GB and more.

If i Helped give me xp.

@eggeggsir  DDR5 Kingston 5600 5600 16GB KF556C40BBK2-32 is supported !
I would try to lower the Mhz youre cpu is running at: it is at 5400Mhz , just lower it to 5200Mhz and test game , just to test if issue get solved !
Could ya check youre temps when game is running with HWINFO64 , enable sensors only.
Keep an eye at the Mhz and TEMPS, youre cpu is running at and update us please !
Ps ya also could undervolt youre cpu, will also keep temps low !

Cheers
If ya got issues with temps for cpu, ya could use a BAUER CONTACT PLATER for Lga1700 socket.

Check internet for this contact plate, i use it to and did get +/- 8a10 celcius lower temps at cpu cores !!!!!!!!!

@DMGG1994  No pagefile issues, if ya check his dxdiag ya see whats in use , and whats left over !

@Rokebo73  I'm not saying it has a PageFile problem (file error or something), I'm just saying that Windows thinks its physical Ram is not big enough and it needs to manually increase the paging memory (pagefile) to 10 GB, then the game should stop auto-closing. I had the same problem with Battlefield V when I only had 16 GB of ram and typing in the pagefile size manually solved my problem. Just because a game physically only uses, say, 13gb of ram out of 16 at the moment doesn't mean the system thinks that's enough. If Windows sees a threat that the whole computer might "freeze" when there is a high probability that the RAM reaches 95% or 100% usage for a while, Windows automatically closes the most demanding application, which in this case is BF2042.

If he overclocked the ram via the XMP profile (manufacturer's factory) then there is no risk of it being overclocked, lowering the frequency of the ram will only make the computer less efficient and the problem will still remain. Have him set the pagefile to 10 GB and see if it helped, it helped me with Battlefield V.

Let him see if a larger pagefile size helps him, if it doesn't then we'll keep thinking, it can't hurt to try. Just as a location don't choose an SSD as that could end badly xd

If you are worried that some of his components have too high clocks, then have him do a stress test of the computer, if the stress test passes, then he is ok with the clocks.

For your peace of mind, do what @Rokebo73  wrote, which is to check the temperatures while gaming. The best thing to do is to run HWINFO as described by Robeko and save the results to a file, then in case something happens, you will have everything saved in the file.

I use GenericLogViewer_v6.4 to open HWINFO files.

@Rokebo73  regarding your way to lower the temperature of the CPU, wasn't it better to just buy some serious external cooling ? I'm using Silentium PC Fortis 5 and my CPU doesn't exceed 65 degrees, I've also mounted high speed Arctic fans in the case to keep the GPU cooler.

But as I wrote, first try setting the Pagefile to 10 GB, then to 20 GB, if that doesn't help, it'll keep thinking. A large Pagefile size won't slow down your computer, because PageFile is only used if there isn't enough physical Ram memory.

@eggeggsir Once you see that a pagefile with a size of 10 GB (10240 MB) has solved the problem, you can successively reduce it until the game automatically closes to the desktop again. Later you can buy more Ram and the Pagefile will be redundant, but first see if this helps you.

@Rokebo73  ok ,I always prefer the easiest and safest solutions. You can always set something incorrectly in the BIOS by mistake and then let the service technicians get paid for keeping your computer for a few hours just to find out that the BIOS settings have been restored to factory defaults and not to change anything in it 🙂

If he use stock clocks and the XMP profile, there is a very small probability that the BIOS selects the wrong voltages, etc., so it is better not to touch it. If you set the RAM clocks larger than recommended by the manufacturer, then lowering the RAM clocks will help.

@eggeggsir  Let me know if the PageFile method solved your problem with the game crashing to the desktop and if you can use it, because, as I wrote, if you choose the pagefile location as an SSD drive, the storage cells will wear out quickly, which means the drive will need to be replaced quickly. I recommend only setting Pagefile to the HDD.

Regards.

@DMGG1994  reply at:"@Rokebo73 regarding your way to lower the temperature of the CPU, wasn't it better to just buy some serious external cooling ? I'm using Silentium PC Fortis 5 and my CPU doesn't exceed 65 degrees, I've also mounted high speed Arctic fans in the case to keep the GPU cooler."

Was this for me as tip/hint ?
No i do not have any temp issues (i had before)
My dxdiag for some system reference added 😉

Cheers

@Rokebo73   All clear :D

@Rokebo73 

Sorry for the delayed response. Recently, I tried something different and noticed that when playing games, my CPU reaches 100%, resulting in DirectX errors. I suspect that it's a conflict between the CPU and DirectX. Whenever the CPU hits 100%, the game will pop up with an error message. Can you please suggest any possible solutions? My system specifications are as follows: i7-13700K CPU, 4080 graphics card, 32GB RAM, and Windows 11.

@eggeggsir 

Hmmm weird 100% cpu at 13700k cpu with 32gb ram and a 4080 card.

It is just 1 core that runs at 100%?

Check if there is an directx update / repair solution https://www.microsoft.com/en-us/download/details.aspx?id=35

in what slots did ya installed memory ?
I do see with the utilty i did send ya and the results ya posted, memory is installed at A1 and B1 (2x 16gb)
Ya need to install memory at A2 and B2

Update us please !

@Rokebo73 

As checked, the memory was installed as the attached. I' am not sure is it A2 & B2. Due to the computer being installed by the store.

I'm not quite clear on how to obtain data regarding the CPU. I just open the task manager and see it at 100%, then it pops out. Is there any tool that can give you reliable experimental results?

@eggeggsirCould ya make a phote from the memory thats installed at youre pc and post it here please !

Yes memory is at A2 and B2.

But i cant realy see whats going on, cause photo is a bit tricky , hahaha

It does "look a like" clips arent clipped all in <-- can be tricked cause the photo is a bit in an angel.

But if it is not clipped all in, its possible memory isnt all in seated , but again , could be tricked by photo !!!

Bit it will not harm to check if all meory is fully seated in at memory banks <-- i do not say it is the problem of the error !!

Show all cpu cores:

https://www.addictivetips.com/windows-tips/all-cpu-cores-task-manager/

Cheers