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USAFMWDK9's avatar
USAFMWDK9
2 years ago

BF2042 timeout error on PS4

I have been having Timeout problems for BF2042 on my PS4 ever since I have updated my router and wifi system with my cable company.  I am now using eero which has definitely increased my game play on my PS4 but I am now either getting error on timeout issues at the start of the online games or during the games it self.  I sometimes can play a match or two before getting timed out and the speed of the game is good, no lag but I can't figure out what I am missing that would cause this. 

Might I mention that I don't have this problem with any other game I play on the PS4 platform so I am wondering if there is a setting that I am missing in the router for this particular game that might be causing this. The router came from my cable company. 

Any suggestions would be great as I am not a tech person and have little understanding of all of this but love gaming.  

technical issues

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @USAFMWDK9 

    When you have a moment, can we try the following?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS4 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
  • USAFMWDK9's avatar
    USAFMWDK9
    2 years ago

    Let me go ahead to do so today and see if that seems to help.  Thanks for your response. 

  • USAFMWDK9's avatar
    USAFMWDK9
    2 years ago

    I still get the same error message from time to time even after doing these changes.  

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @USAFMWDK9 Thanks for trying those steps out, do you know if switching to a different networks changes anything?

  • USAFMWDK9's avatar
    USAFMWDK9
    2 years ago

    I don't believe so.  I maintained the same internet provider and just upgraded my router and wifi system for more speed a few months ago without issue then within the past few weeks I began experiencing this error and timeout during active gameplay.  It is not every time but definitely a few times each time I play.  I close the game app, restart the PS4 and open BF2042 again and I am back to normal until within a match or two it happens again.  Then there are a few days it doesn't happen at all. 

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