Forum Discussion
@ELxSIGINT @ZAYZ007, alright, I am going to try to write a step-by-step guide of troubleshooting steps that hopefully solve the issue.
First, we have to make sure that neither Origin nor the EA app is still installed on your PC.
- If the BF2042 is still installed on your system, leave it installed for the moment.
- If Origin is still installed on your system, please see if you can completely uninstall it manually by following these steps: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/#hard-way.
- Personal recommendation - Alternatively, you can use a program like Revo Uninstaller (free version, and use the program at your own risk) to uninstall Origin and delete potential leftover files.
- If you have Origin uninstalled from your system after you have performed the above-mentioned steps, please reboot your PC before continuing with the troubleshooting steps.
- If you uninstalled Origin from your system already via the default Windows apps & Features screen/Programs and Features screen, please re-download and install Origin via this link and follow the above-mentioned uninstall process again.
- If the EA app is still installed on your system, please see if you can completely uninstall it manually by following these steps: https://help.ea.com/en/help/ea/ea-app/uninstall-ea-app/.
- Personal recommendation - Alternatively, you can use a program like Revo Uninstaller (free version, and use the program at your own risk) to uninstall the EA app and delete potential leftover files.
- If you have the EA app uninstalled from your system after you have performed the above-mentioned steps, please reboot your PC before continuing with the troubleshooting steps.
Make sure that both Origin and the EA app are no longer installed on your system.
- If you're sure that Origin and/or the EA app are no longer installed on your system, please download and install the EA app again via this link.
- To make sure that the installation of the EA app goes as smoothly as possible, please run the EAappInstaller as Administrator/with Admin rights.
- Once the EA app has been installed and you're logged into the EA app, please change the default install directory of games to the directory where you also installed BF2042 previously.
- In this example, the default install directory of the game is the D:\Games\EA folder.
- The EA app should detect that BF2042 has been installed onto the PC.
- If the EA app has detected BF2042 and you can see it as installed in your My Collection screen, please click on Repair to make sure everything is checked.
- Finally, try to launch the game by clicking on the Play button (of the Play arrow).
- In this example, the default install directory of the game is the D:\Games\EA folder.
1. I ran Revo and uninstalled Origin
2. EA was no longer installed nor visible with Revo so I skipped that step
3. Downloaded EA from your link
4. It automatically recognized BF even though its in a diff directory.
5. I changed default directory to where BF was.
6. I ran a repair in EA.
7. I launched and same behavior, EAC pops up, then the BF window, stays black then closes and goes back to EA app
- 3 years ago
Just popping in to say I am having the exact same issue and have tried all the same steps. Just fresh installed on steam for the first time in a long time. Game doesn't launch.
I'm kind of in the "give me money back" stage since I literally can't play your game anymore.
UPDATE: It's Webroot anti virus. Paused it temporarily on launch, game started immediately.
- 3 years ago
Glad you got it to work. I dont use Webroot unfortunately
- Chalupagobbler3 years agoNew Traveler
I'm having the same issue right now. Last time i ran into this it was Easyanticheat & some weird conflict with Easyanticheat_EOS due to the Darktide release. I thought i fixed it by just reinstalling easyanticheat. This time i'm having no luck. I was playing 2 days ago just fine.
- Chalupagobbler3 years agoNew Traveler
I got mine to work. EasyAnti-Start was the culprit again.
Fix 2: Now go and clear your AppData\Roaming\EasyAntiCheat
I just deleted that folder, AppData\Roaming\EasyAntiCheat , and then re-ran the easyanticheat uninstall/install in the BF2042 game folder.
Everything back to normal.
Now can EasyAntiCheat actually ban the cheaters?
- 3 years ago
wow you are lucky my friend.
I tried that before and it didnt work.
Just tried it again and no dice. Same behaviour.
- EA_Leeuw3 years ago
Community Manager
Hi all,
If you're still unable to launch your game, even after following all the detailed steps that were mentioned earlier, it is very well possible that there's something installed on your PC that is causing issues with the game.
If you're experiencing issues with Easy Anti Cheat, I would recommend reaching out to their support via https://www.easy.ac/contact/.