Black Screen after finding a game > Sent back to Main Menu

Hi everyone, 

I have merged as many recent threads as I could find about this "Black Screen after finding a game > Sent back to Main Menu" situation, in the hopes it will reach most of you.

It, unfortunately, appears that this issue is most likely being caused by a possible network issue that you're facing (which also got mentioned here by a fellow player). 

We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts

Our number one tip is to hardwire your console or PC to your router. Hardwiring is the best way to have the most stable connection.

Please follow the link(s) below to perform platform-specific troubleshooting:

- PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8

- PlayStation: https://www.playstation.com/support/connectivity/

- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).

Thanks!