Forum Discussion
EA_Leeuw
Community Manager
4 years ago@PBMS123, while you mention that you were able to play the game while it was downloading; this is possible as the mode that you can play while the game is still downloading in the background, is the offline tutorial mode. This doesn't require connection to the servers.
3 years ago
Got the same issue. I have reset everything, checked router settings, used both wired and WiFi, reinstalled it and done all the network tests on XboX series X.
I can get online by tethering to my mobile phone.
I have tried BF 4 and 5, and they work fine with my internet. I have spoken to my provider and nothing wrong. The only thing I've noticed is that it's on ipv 4 and not 6. XboX says it will do ipv6 through ipv 4 and my router has ipv6 enabled.
I am in the UK with fibre.
Really need to sort this out because I can't play £100,- worth of game!
- Rokebo733 years agoSeasoned Ace
@Beckala3505and if ya disable ipv6 ?
forget it , its tunneling true ipv6, sorry !
- 3 years ago
I haven't disabled IPv6. Xbox series X apparently tunnels it through IPv 4.
- EA_Leeuw3 years ago
Community Manager
Hey @Beckala3505,
There were some server issues yesterday that affected many, if not all, games. Could you maybe check the game again to see if you're able to connect or not?
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