Forum Discussion

acedudeq's avatar
acedudeq
3 years ago
Solved

can't add friend from different platform (Xbox)

The following problem happened to me and my friend 1. Firstly we tried to add each other on the game and we got error when trying to add each other  See the following screenshot error  2. Se...
technical issues
  • acedudeq's avatar
    acedudeq
    3 years ago
    @EA_Atic it's working now
    You can close the ticket 😊
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
3 years ago
Hi @acedudeq, great to hear!

This is a public forum and not tickets Its a player helping player forum and not EA support.

The staff is from EA that help out, we report on the issue we are seeing that players are having and share player feedback to the relevant teams.

/Atic
Elite_assassin9's avatar
Elite_assassin9
2 years ago
@EA_Atic I can't get my friend to play together He is on pc im on PS5 and we are friends on the EA app but he can't see in EA friends and I can't see him in the game and we don't have a child account and are privacy is open
  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    Hi @Elite_assassin9j Which version of the game are you running and do you have crossplay enabled?
    • Elite_assassin9's avatar
      Elite_assassin9
      2 years ago

      yes i have it enabled and im running on ps4 version 

      • ElliotLH's avatar
        ElliotLH
        Hero+
        2 years ago
        @Elite_assassin9j That'll be the problem then - you need to run the PS5 version to crossplay with PC. The PS4 version is just PlayStation and Xbox.

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