Forum Discussion

acedudeq's avatar
acedudeq
3 years ago
Solved

can't add friend from different platform (Xbox)

The following problem happened to me and my friend 1. Firstly we tried to add each other on the game and we got error when trying to add each other  See the following screenshot error  2. Se...
technical issues
  • acedudeq's avatar
    acedudeq
    3 years ago
    @EA_Atic it's working now
    You can close the ticket 😊
Elite_assassin9's avatar
Elite_assassin9
2 years ago
@EA_Atic I can't get my friend to play together He is on pc im on PS5 and we are friends on the EA app but he can't see in EA friends and I can't see him in the game and we don't have a child account and are privacy is open
ElliotLH's avatar
ElliotLH
Hero+
2 years ago
Hi @Elite_assassin9j Which version of the game are you running and do you have crossplay enabled?
  • Elite_assassin9's avatar
    Elite_assassin9
    2 years ago

    yes i have it enabled and im running on ps4 version 

    • ElliotLH's avatar
      ElliotLH
      Hero+
      2 years ago
      @Elite_assassin9j That'll be the problem then - you need to run the PS5 version to crossplay with PC. The PS4 version is just PlayStation and Xbox.
      • Elite_assassin9's avatar
        Elite_assassin9
        2 years ago

        ok i will try that when i get moneys lol to get the ps5

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