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iZeroChan's avatar
iZeroChan
Not applicable
4 years ago

Can't even launch the game

I'll keep it short and simple so the people at EA can understand this. Launch BF2042, matchmaking error loop.  Find out it usually happens when you're missing an update. No update shown in the EA ...
technical issues
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
4 years ago
@Conv3Rs

If you try selecting a free game like Apex Legends to install, then stop the installation and try restarting Battlefield does that fix it?
Conv3Rs's avatar
Conv3Rs
Not applicable
4 years ago
@EA_Blueberry I've download Apex Legends and while download the game was ready to play at 38% - I stop the download (not the installation) and click update to Battlefield 2042 - update complete and still able to click update. I've download again Apex to 100%, then delete - and still no solution. After trying 10 matchmaking I able to join a game (not with my friends that stuck at matchmaking loop). After one round I got stuck in that loop again.

Avira antivirus
3080 RTX
Intel i7-7700K 4.2 GHz
32GB RAM
1440P 144Hz
All software and drivers are up to date.
Before last update we experience that matchmaking loop also, but not as hard like after the update.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @Conv3Rs 

    It could be a program running in the background conflicting with the launcher or the anti-virus blocking it. Make sure your launcher and Battlefield are added as exceptions to the anti-virus.

    Try a clean boot and then immediately launch the game as administrator to see if that helps. If it launches, that means a program running in the background is the likely cause.

    How to Clean Boot your PC

    https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

    • Conv3Rs's avatar
      Conv3Rs
      Not applicable
      4 years ago
      @EA_Blueberry I did as you said and the game open, but I think I wasn't clear - my problem is matchmaking loop. The game is up to date and I double checked it in game - version 0.4.0.

      I saw in this post that what cause the problem might be a missing update, so I check if I can update the game - and I was surprised to see that I can click update. After I did so, there is not really update that download or installed - just a message say that the game is playable.

      Ingame while try to join a game, after the countdown I see my own specialist and then return to main menu.
      Sometimes even the countdown bugged as it go to 4 for example and then jump to 10 and repeat.

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