Forum Discussion
I have seen work arounds to uninstall all anti cheat software (eac , eac_etos or what ever) and only install eac from bf2042.
Delete all leftover folders manualy from those anti cheat software (also check hidden folders)
cheers
@Rokebo73 Thanks for helping.
On the first day I detected this problem (on 3/25) I did all these procedures, from uninstalling and completely cleaning the EAC, to uninstalling, completely cleaning and reinstalling both Battlefield 2042 and the EA App and any folder called Origin that I found on disk. And all of that didn't work out.
But I did the removal of the EAC again today, as you said, but nothing changed, I believe that the problem is not with him (at least his LOGs do not record any problems).
I am attaching the log files from the attempt to run the game I just made.
I've done all the tests possible, I only have 02 tests left:
- I bought a license for my son two weeks ago. I'm going to ask him to log in with his Steam and EA account on my machine, and then determine if the problem is really with my machine installation or with my account.
- Completely uninstall the game (again), and then have it reinstalled via the EA App (instead of installing via Steam). I don't know how the EA App will behave, if it will install itself or if it will install it through Steam. In the latter case, if the installation is done through Steam, I will have wasted time on this test.
cheers.
- 3 years ago
Hi.
I just performed the first test.
I asked my son to log into his Steam account and then log into his EA account, and then try to open the game.
Exactly the same thing happens: right after the initial loading screen, the screen goes blank and goes back to the Steam/EA App.
We also tested it by creating a new user profile in Windows, but it didn't change anything.
His machine (where everything works) has a slightly lower configuration than mine (his processor is a Xeon and mine is a Ryzen 5600X. His memory is only 16GB, mine is 32GB. His Windows is 10, Windows mine is Windows 11). The video cards are exactly the same: ASUS GTX-1060 GB.
I need to know what the problem is and fix it. I invested a lot of money to buy a new copy to play with my son, and now he has the game and he can play it and I just can't even get into it anymore.
Just kidding.
- Rokebo733 years agoSeasoned Ace@FLLSilva you did play before at that system ?
Also at the same time with youre son ?
Nothing changed in the software configuration at youre system? New virus scanner , firewall , malware / addware? new network ? ect ect ect
cheers- 3 years ago
@Rokebo73Nothing other than normal Windows updates.
My son and I have the same antivirus and firewall software (Bitdefender). We play on the same network.
A few hours ago I did another test: I reinstalled Windows 11 from an ISO. Before installing the latest updates from Windows Update again, I tested the game and the same thing happened, nothing changed.This lack of a LOG that points out the problem is what irritates me, doesn't it register anywhere?