Connection Error 1:86001S:660035:4688822970:0B
Product: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? First screen, "Press X to login" screen
Please select your region Europe
On which server did this happen? Before server connection
When did this happen? (dd.mm.yy hh:mm) Continuously
Summarize your bug I have been getting a connection error 1:86001S:660035:4688822970:0B whenever trying to play the game. (See image attached for the error)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open the game, press X for login, connection error appears. This is on my account only as the I also tried my friends account on my PS5 and for his account it works. See video: https://youtu.be/JcH0gYJpljw I also get the same issue on my PC so platform unrelated and seems like a server side issue.
What happens when the bug occurs? I just get the same error every time I retry and I cannot play the game.
What should be happening instead? Login to the game and open the menu.