I recently bought Lenovo LOQ with RTX 4060 and AMD Ryzen 7 8845HS. When trying to get into the game, once it loads into the map my laptop crashes suddenly. Sometimes this doesn't happen and I can play perfectly but instead i get game crashes in the middle of the game
Community ManagerHey there,
Do you get any error messages when the game crashes? If you could please share the following information that would be very helpful:
- screenshot of the error message if any
- list of troubleshooting steps already performed
- Provide a DxDiag: How to gather information on your PC using DxDiag
Thanks,
I couldn't get the crash code when my laptop crashed because it restarted really quickly but when the game crashed, it did not give any error messages.
I tried;
-Verifying game files,
-Updating all drivers
-Lowering all graphics
-Deleting cache folder in BattlefieldGameData.kin-release.Win32
-Using performance mode option in Lenovo Vantage
Yes, I have tried updating the drivers and changing the GPU.
No, game crashes does not affect my laptop, It happens in the middle of the game. However, while loading a map, my laptop can sometimes crash and restart. These did not happen for the last 4 days but now i get sudden freezes and my controls get locked for 5-10 seconds. (Like, if I was holding down D and Mouse button 1, even if i stop pressing them it would still press those buttons for 5-10 seconds after the freezes)
