Crashes to Desktop Randomly
Game crashes to desktop randomly with no error message Most of the time it crashes before it goes full screen. Sometimes it crashes at the main menu screen. Sometimes it crashes while a server is loa...
Forum Discussion
EA_Barry
Community Manager
Community ManagerWith the troubleshooting you have already performed, there may be a hardware issue.
If you are comfortable with it, you might reseat your RAM sticks in their slots.
Before that though, try these steps, thanks.
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
@EA_Barry
I have also replaced my motherboard and RAM since this started. Memtest86 Passes. I still get crashes with XMP on or off. Also tried reducing RAM speeds slightly. Still crashes.
Did the clean boot and ran SFC. It did repair a Framework file. But still getting crashes after that. And yes my display is connected to my GPU.
Funny thing is that it will crash before getting to the main menu. But if I swap that "oo2core_8_win64.dll" file(mentioned in the crash dump) with one from another game, it will make it to the main menu and stay for a minute or two. Then it will close with a EasyAnticheat error 115(understandably). But then when I put the original file back, it crashes immediately again. I tried this multiple times to the same result.Have deleted that file and let the EA app repair it multiple times as well. As well as deleting and reinstalling the game on different drives.
@CHUCK_LEN0RRIS hey man.
I see ya got 13th Gen Intel(R) Core(TM) i9-13900K , you know that some batches are sensitive for OC at memory and cpu ?
Is it possible ya did OC youre system ? in ADVANCED CPU SETTINGS (in bios) ya should enabled TURBO POWER LIMITS.
Also disable the UHD INTERGRATED INTEL GPU in bios.
Please updateus and tell what ya have done already (or not have done)
Cheersps what brand and type motherboard do ya use ? Also what memory brand and typ ya use ?
