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SordidWombat's avatar
3 years ago
Solved

Direct x crash

My game keeps crashing randomly, always during a game though never at the menu. It causes the game to freeze, then the windows bar is unable to be used. I have to bring up task manager, end task then restart my computer. An error box comes up with direct x in the name but I can never see the full error.

I have tried reinstalling display drivers with DDU, updating windows drivers, moved bf2042 to an SSD, repaired files in origin and I have also unplugged all controllers (ps5 controller and HOTAS) that aren't keyboard or mouse. Direct x is updated, and I changed the PROFSAVE_profile to turn on directx12 (I saw that in another thread with a similar issue).  I have reduced in-game settings to low/medium, with RTX off, HDR off, DLSS off.

Sometimes it can crash after a minute, other times it can last up to 20 minutes or so. What else can I try??

I don't have issues in any other games, so I'm guessing this is just yet another issue in bf 2042.  Such a shame, as I'm actually enjoying this game now.

GPU 3070 TI
MOBO / CPU - ROG Strix B550-f and Ryzen 7 3700x
32GB ram

EDIT: I just played a full game and then half a game before crashing, this time i can see the error window.

Directx function 'GetDeviceRemovedReason' failed with
DXGI ERROR DEVICE HUNG ('The GPU will not respond to
more commands*), GPU: "NVIDIA GeForce RTX 3070 Ti*, Driver:
51659, This error is usually caused by the graphics driver
crashing; try installing the latest drivers.

  • I had forgotten about this thread tbh, but it eventually stopped crashing for me - Im not 100% sure, but I think it’s because I started using EAdesktop instead of the Origin launcher.

20 Replies

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @LegattooAh yes , i9 13900,,,, issues.
    I solved it by reset bios, test game , all ok!
    Now i did set bios settings again. first XMP / DOCP / EOCP ... Save and Exit
    Reziablebar , save and exit
    ect ect ect

    Try it and post results please !

    Or undervolt and/or lower OC

  • i've updated my bios and turned off xmp. it didnt work

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @LegattooNeed to reset bios, can be done by connecting 2 pins at motherboard (CHECK MANUAL). CMOS RESET (cmos rst)
    Need to shut down pc and disconnect power cable.

    What ASUS motherboard do ya got ? type ?

  • why would a cmos reset fix the problem when i only have an issue with battlefield 2042

  • i reset cmos, played 2 games and then it crashed with the same error. 

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @Legattoo You could also try this:
    Shutdown pc. Disconnect powercable/
    Hold down pc power button for about 20 seconds.
    Connect power cable and turn on pc.

    Now its in diagn.. mode and will auto train memory, will take some seconds , or a minute maybe 2 min.

    Now test game, still an issue ? Reset cmos <-- only 5 minutes work 😉

    Cheers
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    ah did cmos rst with pins at motherboard ???
    If ya done that and turn pc on again, you would see a message that tells ya BIOS SETTINGS DID RESET < -- or look a like.
    Could you post motherboard type please !

    Thanks

  • yes it told me to setup the mobo after pressing cmos clear button for 30secs . i have asus z790

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @Legattooasus z790 ???? <-- more data please !

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Now enter this command:

    wmic /output:C:\mb_mem_bios_info.txt memorychip list full&wmic /append:C:\mb_mem_bios_info.txt baseboard get product, Manufacturer&wmic /append:C:\mb_mem_bios_info.txt bios get smbiosbiosversion

    At youre C: drive there is now a file called mb_mem_bios_info.txt post this file please !!!
    Thanks.

    Ps the bolded line is just 1 command, copy and past all !!!

    so i dont have to ask multiple time for info 😉

  • off3nc3's avatar
    off3nc3
    3 years ago

    I had the same error with similar PC specs the only thing that fixed it was me disabling Future Frame Rendering from in-game menu and starting the EA launcher with admin rights everytime since then my crashing went from almost every game to 1 crash a week.

    Gl

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