Hey everyone,
We are investigating the issue, no new updates with me but the team is on it.
Marking this as solved to highlight that we are actively investigating it.
/Atic
Same here.
RX 6800XT
21.11.2
Windows 11
I think is a windows compilation's problem. Some specific numbers or pack are broken.
To parts to the solution:
1) Find location of the installed EA games folder - in my case it was C:\program files\EA Ges\[Game name]\
Search under that folder for dbghelp.dll. Delete the file, or create a backup folder and move there, or rename it.
Then launch EA games .. and it worked fine.
2) Some time later i got the error - even after having deleted the file.
I found unplugging my second monitor made it start working. EA game cannot handle two monitors, sometimes.
To parts to the solution:
1) Find location of the installed EA games folder - in my case it was C:\program files\EA Ges\[Game name]\
Search under that folder for dbghelp.dll. Delete the file, or create a backup folder and move there, or rename it.
Then launch EA games .. and it worked fine.
2) Some time later i got the error - even after having deleted the file.
I found unplugging my second monitor made it start working. EA game cannot handle two monitors, sometimes.
Sadly didn't work for me either still crashing i've never actually been able to boot the game up to ever play it since launch bought the gold edition as well
