Hey everyone,
We are investigating the issue, no new updates with me but the team is on it.
Marking this as solved to highlight that we are actively investigating it.
/Atic
Platform: PC - Windows 10 and 11 Fresh Installs for Both
AMD or Nvidia Model Number: 3080
CPU: 12700kf
Enter RAM memory size in GB: 8x4 - 32GB DDR4 3600
Are you using any software with an overlay: All disabled
Which part of the game is the issue happening in: Random/In-Game
Please select your region: US
Summarize your bug:
Direct function GetDeviceRemovedReason" failed with DXGI ERROR DEVICE HUNG (The GPU will not respond to more commands*). GPU; NVIDIA GeForce RTX 3080 Driver: 47212. This error is usually caused by the graphics driver crashing try installing the latest drivers.
DirectX function "RenderCore2DebugHandlers.setProcessBreadcrumbsComplet Notify failed with DXGI ERROR DEVICE HUNG (The GRU will not respond to more commands*). GPU: "NVIDIA GeForce RTX 3080 , Driver: 47212. Hang detected by RenderCore2 breadcrumb handler and broadcast to Ret handler. This error is usually caused by the graphics driver crashing, try installing the latest drivers. GPUBreadcrumbs: -_ GPU Stopped somewhere near here . NO ]-Rc1: drawFinalADS
I will attempt to screenshot the error(s) when I next can.
How often does the bug occur: Slowly, then repeatedly until restart of PC
What happens when the bug occurs: The game freezes on the current frame and an error popup appears behind the frozen application. Pressing windows allows me to view, but not click on the error as that places the focus back on the frozen frame. This sometimes requires a forced restart of the entire PC from said frozen frame.
What should be happening instead: The game should not crash
Other Information: I have reinstalled windows, DDU for my drivers, underclocked my ram and GPU, attempted to add TdrDelay and TdrLevel in the registry, varried my ram speeds in bios, and reinstalled the game on two different m.2's
I cant update my windows 10 past the old version. played the beta no problems. Do I have to buy a new windows 10 or will you guys be offering a fix? @EA_Atic
Machine Id: {2A22D7C2-F0FD-432C-A131-89D7C4F45C94}
Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z87X-UD3H
BIOS: BIOS Date: 08/03/13 07:48:04 Ver: 04.06.05 (type: BIOS)
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16270MB RAM
Page File: 9186MB used, 23468MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode
