We are back at it again with the device hung errors. Game is almost unplayable as every 2 games it happens and loses all progress from that match. Both friends I play with on RTX 3090's are experiencing the same issue as me although not as frequent.When it happens: First the game will stutter. I'll lose game and discord audio. The game recovers for a second. And after a few seconds with no audio it will lock up and display the error requiring a alt+f4.Happening since Season 3 released. Every map, random occurrences. In game settings did not fix the issue. Tried all suggested fixes on previous long thread that was closed. It ONLY happens on Battlefield after the S3 patch. Happens in vehicles or ground combat but never in menu. Checked thermals and tried clocking GPU down to no avail. Specs (no overclocks or undervolts):Asus RTX 3080 Strix (Latest drivers)i9-10900KF (Latest Drivers)32gb 3600mhz ram850w PSU1440p 144+hz monitor.

I get the same error. I am on a 4080 & 5900x. I downclocked my gpu by about 5% accross the board and set all my in game settings to medium w/ dlss off. It's been the only thing that has SORT OF worked for me. It's obviously a wider spread issue, so hopefully they get on top of it.

HiHaving same issues on a RTX 4080. Random crashes. Newly formatted system, stress test and other games run without any problems.

https://answers.ea.com/t5/Technical-Issues/PC-DirectX-Device-Hung-when-playing-Ultrawide-Large-FOV/td-p/12065379Workaround that worked for me is to set Terrain to High (i.e. not Ultra).

I changed textures to medium, and texture filtering to low and still got the crash last night. I saw that suggestion in a different thread and tried it out but it didn't end up working for me.

New update I am getting the exception within the menu as well. New graphics drivers as of yesterday.

DirectX function "GetDeviceRemovedReason" failed with DXGL_ERROR_DEVICE_HUNG

22 Replies

Toe_to_the_knee
3 years ago
I get the same error. I am on a 4080 & 5900x. I downclocked my gpu by about 5% accross the board and set all my in game settings to medium w/ dlss off. It's been the only thing that has SORT OF worked for me. It's obviously a wider spread issue, so hopefully they get on top of it.
aRg9003
3 years ago
Hi
Having same issues on a RTX 4080. Random crashes. Newly formatted system, stress test and other games run without any problems.
DxDiag.txt95 KB
c33v33
3 years ago
https://answers.ea.com/t5/Technical-Issues/PC-DirectX-Device-Hung-when-playing-Ultrawide-Large-FOV/td-p/12065379
Workaround that worked for me is to set Terrain to High (i.e. not Ultra).
aRg9003
3 years ago
@c33v33 Same here, turn down from ULTRA preset to HIGH has made my game stable.
Blue_Shark9TTV
3 years ago
I changed textures to medium, and texture filtering to low and still got the crash last night. I saw that suggestion in a different thread and tried it out but it didn't end up working for me.
ElbowBite
3 years ago
Setting graphics preset to high actually helped in my case so fare and game doesn't crash anymore but a lot of textures are now extremely blurry like the models didn't load properly and game feels sluggish even though I get 130+ fps.
I managed to play a full game of Breakthrough on Spearhead but after the post-game Battle Pass screen I got a black screen so I had to Alt+F4 the game and restart it.
4080 + 11700k + 32GB of RAM.
ElbowBite
3 years ago
@ElbowBite A quick update. Played a game of conquest on Valparaiso and only had a couple of hiccups/stutters but no issues with loading textures.
Blue_Shark9TTV
3 years ago
New update I am getting the exception within the menu as well. New graphics drivers as of yesterday.
Blue_Shark9TTV
3 years ago
New 2042 update and just had a crash again. Bump.
RockaFeller
3 years ago
i am also getting this error, windows 11 fully updated with latest drivers 9900k 4.7 32gig ram 3600 cl14 and rtx4080, crashes with ultra setting sometimes crashes with high settings stable at medium settings.