Forum Discussion

sandrotolio's avatar
4 years ago

DirectX function "Gpu Hang Detected"

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX 5700 XT (XFX Thicc III Ultra)
Enter RAM memory size in GB 8
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Start Menu and Weapon Customization
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 18.12.2021 11:45
Summarize your bug Game crashes when navigating the start menu. It's started happing since update 0.3.1 got installed.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? multiple ways to get such crash, e.g.: 1. load the game and wait in the start menu a couple of minutes and the game will crash 2. navigate the start menu, for instance, go to the weapon customization section 3. queue for a game
What happens when the bug occurs? game hangs and then crashes to the desktop, showing the attached warning, after hitting the Return key the game closes and generates the crash dump (how to attach this? the form says the extension is not supported - not even if I compress it)
What should be happening instead? well, the game should not crash 🙂

This crash has also been submitted multiple times via the AMD Crash Report Tool.

I've tried to re-install both the game and graphic driver a couple of times, but the crash keeps coming back

5 Replies

  • Got a similar error ever since 3.1, but on an nvidia gtx 1080, latest drivers. So doesn't seem to be any one type of GPU issue here... Dice...

  • hell, did you find a solution? i have the gpu hang error in everymatch and the game crashes

  • sandrotolio's avatar
    sandrotolio
    3 years ago

    Hello,

    honestly I can't remember because I've stopped playing since many months. However, I've just downloaded the game yesterday so I'll give it another shot in the coming days. I'll let you know if I face this issue again. 

    Thanks. 

  • Okay, thanks, im done, when i put the terrain quality on Ultra setting it crashes, w t f, will this game become playable one day?

  • vernon_dias's avatar
    vernon_dias
    3 years ago

    Yes same here changing the terrain quality from ultra to high fixed the GPU Hang crash for me thanks 

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