DX error

Product: Battlefield 2042
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2060
Enter RAM memory size in GB 16GB
Are you using any software with an overlay? Yes
If yes, can you list them here? GeForce experience
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Asia
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug The game is stuck （sometimes crashing to desktop） and a window named DX error
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? unknown
What happens when the bug occurs? The game is stuck
What should be happening instead? normal

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I've tried to disable the DX12，but it didn't work