Forum Discussion

toskitis's avatar
toskitis
New Novice
15 days ago
Solved

DXGI_ERROR_UNSUPPORTED MESSAGE

DirectX function "D3D12CreateDevice" failed with DXGI ERROR_UNSUPPORTED (The requested functionality is not supported by the device or the driver."). GPU: "NVIDIA GeForce RTX 4090*, Driver: 58088 t...
bug
crashing
launching
  • Steeve_BF's avatar
    Steeve_BF
    15 days ago

    After a few minutes of analysis, the problem was solved. Here are the steps I followed:

    --Complete restoration of EA Anticheat--
    - Delete all inside -> C:\Program Files\EA\AC
    And reinstall with clean files from the clean game "my own"  (this does not change anything because these files are generalized and not assigned).

    --Grant full permissions to all users for the files--
    -> C:\Program Files\EA
    -> And the folder where the game “Battlefield 2042” is located (may vary)
    - Restart your computer. 
    - Run EAAntiCheat.Installer.exe, click “Repair” for Battlefield 2042
    - Close all app in background (*MSI afterburner,Discord overlay...)
    MSI Afterburner is currently not compatible with BF2042 for some users

    - Then run EA app
    - And launch the game

    Have great game ! 😊

toskitis's avatar
toskitis
New Novice
15 days ago

I did restart my pc before trying to launch 2042, also tried launching as admin. I already tried these steps yesterday and had the same result as i did just now. For reference any other game works from the EA app and also Steam. Not sure whats messed up with 2042.

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Ace
    15 days ago

    Okay,
    I think it would be best if we looked into this together on Discord, it will be easier, and if we find the problem, a message will then be posted here to help other players who are experiencing the same issue.

    Discord: steeve

     

    • toskitis's avatar
      toskitis
      New Novice
      15 days ago

      Sounds good. I sent you a request. toskitis #5697

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,598 PostsLatest Activity: 2 hours ago