Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 980
Enter RAM memory size in GB 16 GB RAM
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? My Portal Server
When did this happen? (dd.mm.yy hh:mm) 23:09:2022:20:00
Summarize your bug Error Unknow Error // 12:300 1J:4C I can not shut down the server.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unknown
What happens when the bug occurs? I get an error Error Unknow Error // 12:300 1J:4C
What should be happening instead? I bring down the server
Please see attached for error
Something is seriously wrong with portal since the update!
This needs urgent attention.
I opened a vehicle TDM server the other night.
I logged into the game the next day and saw the server was still active on the browser screen?!
I can’t close it. It won’t even give me the option to close it.
I can’t even join it.
There are no players in it, yet it is still open.
The game will not let me run any of my portal servers because it seems to think I still have a serve open. Error message says I have exceeded my personal quota - I assume it thinks I still have my vehicle tdm server open.
I cannot close it at all.
I’ve tried restarting the game.
Same thing.
I even duplicated the vehicle tdm server and then destroyed the original one, hoping it would clear it out the system.
But it hasn’t.
today, the old server is STILL showing on the browser screen?!
I need this looked at because I can no longer run ANY of my portal servers.
I had a large following of players that joined my servers. Now I can’t run them.
ad it stands, I can no longer play the game because I cannot run my servers.
the 3 or 4 dozen people that only play on my servers will also no longer be able to play the game now.
can I PLEASE have a response to this.
I have posted this issue on the update section of this forum but have had NO reply!
Please help!!!!!
Thanks
Update:
I’m on PS5 in the UK.
The server in question is called:
UK Hardcore - Vehicle TDM - 64 v 64
It’s still showing on the server browser and I can’t shut it!!
Update:
Map names on portal builder page are still wrong.
see attached.
Something is very wrong with portal.
Update:
Another thing:
Your bug reporting form is bugged.
you can’t select the platform you play on, which means you can’t submit the bug report!
What the hell is going on?!
🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️
Update:
Suggestion to devs:
Can you take down my server.
You must have the ability to take down servers in the browser?
Please take it down because I am unable to do this myself.
Update:
So far:
I have posted several times about this issue with no response.
I have tried closing the server.
Closing the game.
duplicating the server and destroying the old one.
Nothing works!
I’ve reported my own server in the hope that someone will close it for me.
I’ve just phoned EA - I calmly explained the issue and said that someone needs to close my server. The guy talked over me, told me to talk to Sony?! And then he hung up on me!!
What kind of Mickey Mouse outfit is EA?!
If this doesn’t get resolved, fine, I won’t buy your games. Simple.
what
a
joke
!!!
Update:
Just checked again.
My server is still jammed on the server browser.
That’s 4 days now.
Also noticed that there are currently 5 people playing any portal sever right now.
5
Update:
So today my jammed server is still on the browser screen.
Still no response from any EA person on this forum.
EA helpline were useless.
So I deleted game and reinstalled.
Retrieved all my game data.
Opened gane.
Failed to connect to EA servers.
Tried again.
Failed to connect to EA servers.
Tried again.
Failed to connect to EA servers.
Closed game.
Tried again.
Connected to EA servers.
Went to Portal Browser screen.
My old server is STILL jammed on the browser screen.
It’s been 4 or 5 days now.
Much more of this and I will take the game disc and burn it out back.
So today my jammed server is still on the browser screen.
Still no response from any EA person on this forum.
EA helpline were useless.
So I deleted game and reinstalled.
Retrieved all my game data.
Opened gane.
Failed to connect to EA servers.
Tried again.
Failed to connect to EA servers.
Tried again.
Failed to connect to EA servers.
Closed game.
Tried again.
Connected to EA servers.
Went to Portal Browser screen.
My old server is STILL jammed on the browser screen.
It’s been 4 or 5 days now.
WHAT THE ACTUAL #!?% IS GOING ON WITH THIS GAME?!?!
Much more of this and I will take the game disc and burn it out back.
Checked the server browser screen again today.
PS5, UK
MY SERVER IS STILL JAMMED ON THE BROWSER!!!!
It’s been like this for like 6 days now!
Literally can’t play the game because of this.
EA/ Dice, any chance of you sorting this out or is it just easier for you to lose more players rather than doing something simple like, oh I don’t know, resetting your servers?!?!
Jesus Christ
Fix your game!!!!
By the way EA/Dice,
rhe guy that somehow managed to get into my sever last night was the same guy that hosted my server at the same time I had it running last week!
i know this because he hosted it last night!
he can host my server when NO ONE else can?!
Have you got hackers on PS5 now???
I will spam the life out of this forum until you acknowledge this issue!!
I’ve spent DAYS reporting this and have had no response whatsoever!
EA helpline were rude and useless.
Read the attached thread and kindly address this before I burn the game disc and never buy another BF game again.
Also consider the 3-4 dozen people that only play on my servers that have been messaging me asking why my servers aren’t available.
We will walk away from this game if this isn’t sorted.
https://answers.ea.com/t5/Battlefield-Portal/Unable-to-take-down-server/m-p/11881150#M1330
Fix your game!!!!
I will spam the life out of this forum until you acknowledge this issue!!
Broken
