ERROR CODE 1:3300J:15021:-8917511980:OB
Read a post from a month ago regarding this error. Obviously EA have not fixed it as I have it now. I play on xbox one S. Tried restarting the game but did not work, checked server status and everything OK and I even checked to see if I had been banned, even though I haven't done anything, just to be on the safe side and everything was fine. Had similar issue on fifa 23. Can anyone help please. EA I have included a pic for your viewing pleasure so if you'd like to fix this at your convenience that would be great as I CAN'T PLAY ANY GAMES THAT I LIKE WHICH ARE ON YOUR SERVERS!!! Mucho grazias ☺
Hey @evobishi,
We are sorry to hear that you're experiencing connection issues.
We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection.
Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Our number one tip is to hardwire your console to your router. Hardwiring is the best way to have the most stable connection.
Please follow the link(s) below to perform platform-specific troubleshooting:
- PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
- PlayStation: https://www.playstation.com/support/connectivity/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).
