Forum Discussion

Seasoned Ace

2 years ago

Solved

FIXED - Portal Servers Crashing Since Update 5.0.0 | "Player Removed From Game"

The South African Portal severs crash mid way through the game, the players are booted to the main menu with the prompt "ERROR PLAYER REMOVED FROM GAME Game ended, all players disconnected."...

technical issues

EA_Leeuw
2 years ago
Hi everyone,

This issue has now been resolved.

https://twitter.com/battlefieldcomm/status/1668640224648339458

Apologies for any inconvenience caused.

If you’re still experiencing this issue, please let us know.

Thanks!

HAYWIRE79

New Scout

2 years ago

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Rtx 2080 super
Enter RAM memory size in GB 32gb
Are you using any software with an overlay? Yes
If yes, can you list them here? Riva tuner Msi afterburner
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen? Portal server have no number
When did this happen? (dd.mm.yy hh:mm) 08-06-2023 21:35
Summarize your bug Error player removed from game. Game ended, all players disconnected!!!! So NO pionts for me
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Join a server in portal
What happens when the bug occurs? all players get kicked
What should be happening instead? scoreboard and piont granted so i can get the desert eagle

‌

Error player removed from game. Game ended, all players disconnected!!!!
So NO pionts for me.Scoreboard and piont granted so i can get the desert eagle

DxDiag 08-06-2023.txt99 KB

DrSugMe

2 years ago

@EA_Leeuw Care to add or give the community some form of acknowledgement to this situation as well as the portal xp issues as well?

creepnpeep
Seasoned Ace
2 years ago
@DrSugMe I can confirm that a dev recently stated that “they are investigating” and have “nothing new to share”.

I also suggested they put a banner up on here to at least let people know that it’s being looked at. It would help calm people down at least.

Not sure if they’ll take my advice though.
- Sk4nkw0n
  Rising Adventurer
  2 years ago
  It's generally just good customer service to acknowledge an issue like this on an official outlet, not have paying customers constantly chasing, that's all we're asking for right now!
  "We are aware of an issue with Portal servers kicking all players and randomly restarting, it is being investigated. We will update you all once we have more information."
  There ya go, you can copy & paste that to save some effort! 🙌
  - S3SSioN_SoL
    Seasoned Ace
    2 years ago
    https://answers.ea.com/t5/Technical-Issues/Portal-Servers-Crashing-Since-Update-5-0-0-quot-Player-Removed/m-p/12633762/highlight/true#M47632