Forum Discussion

New Traveler

2 years ago

Solved

FIXED with Patch 5.0.0 - Thick44 background and tag on older console

Product: Battlefield 2042 Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Are you using any software with an overlay? No Which part of the game is the issue h...

bug

Lancelot_du_Lac
2 years ago
@EA_Leeuw Just downloaded 5.0 and the missing card is now there.

Beowylfmk3

2 years ago

Is the Thick44 tribute only available to owners on next Gen xbox's, I have update 4.2 but no tributes items. I have xbox one.

Hope someone can help.

ATFGunr

Legend

2 years ago

@Beowylfmk3 You guys may need to go the Support route, but hopefully one of the CMs can find out if this is a bug or not?

Beowylfmk3
2 years ago
@ATFGunr Cheers mate, will give it a try
- ATFGunr
  Legend
  2 years ago
  @Beowylfmk3I’ll state the obvious just in case. I’m sure you’ve updated and all that. It’s both a card and a tag eh? So you have to put them together. Under backgrounds scroll all the way down to the bottom of the selections, mine was the last card before the locked cards and easy to miss. Tags I think are listed alphabetically but I can’t swear to that 😉 What it looks like here so you can see what they’re both called: https://answers.ea.com/t5/General-Discussion/Thick44-tribute-player-card-included-with-4-2-patch/m-p/12504111/highlight/true#M169202
EverMellow
Seasoned Rookie
2 years ago
I'm betting at this point that it's a bug. I've seen PS4, PS5, Xbox One, and Xbox Series folks all saying that even with the update they don't even see the items in game. Some have had luck opening the game on their PC, swapping the items on, then going back to console to make them appear, but that's been pretty inconsistent as well. It worked for some, others it stayed for a day then reverted, an hour, so on.
Just what I've observed so far. Seems to be effecting a large amount of the playerbase, really hoping they can get this ironed out soon.
- ElliotLH
  Hero+
  2 years ago
  To the best of my knowledge this isn’t platform or generation specific, so it'd probably be worthwhile opening a case with EA Help.