Forum Discussion

New Traveler

2 years ago

Solved

FIXED with Patch 5.0.0 - Thick44 background and tag on older console

Product: Battlefield 2042 Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Are you using any software with an overlay? No Which part of the game is the issue h...

bug

Lancelot_du_Lac
2 years ago
@EA_Leeuw Just downloaded 5.0 and the missing card is now there.

ATFGunr

Legend

2 years ago

@Beowylfmk3 You guys may need to go the Support route, but hopefully one of the CMs can find out if this is a bug or not?

EverMellow

Seasoned Rookie

2 years ago

I'm betting at this point that it's a bug. I've seen PS4, PS5, Xbox One, and Xbox Series folks all saying that even with the update they don't even see the items in game. Some have had luck opening the game on their PC, swapping the items on, then going back to console to make them appear, but that's been pretty inconsistent as well. It worked for some, others it stayed for a day then reverted, an hour, so on.

Just what I've observed so far. Seems to be effecting a large amount of the playerbase, really hoping they can get this ironed out soon.

ElliotLH
Hero+
2 years ago
To the best of my knowledge this isn’t platform or generation specific, so it'd probably be worthwhile opening a case with EA Help.