Forum Discussion
3 years ago
NEVERMIND! still keeps crashing no error codes nothing ☹️
- 3 years ago
UGH
- 3 years ago
hes dxdiag ive done every troubleshoot i've found in this forum page. please help anyone!!!
- EA_Barry3 years ago
Community Manager
Some troubleshooting steps for you, system file checker probably being the most important:
- Disconnect your GoPro Webcam
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Download and install all available Windows Updates
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
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