Forum Discussion

eggfarts1220's avatar
4 years ago
Solved

Game crashes to my desktop

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1650 Super OC to 2048 max boost.
Enter RAM memory size in GB 16gb @ 3200 mhz XMP
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? COOP Conquset and multiplayer
When did this happen? (dd.mm.yy hh:mm) all month
Summarize your bug Game freezes during in game play than crashes to my desktop.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? HUH?
What happens when the bug occurs? Game Freezes and crashes to desktop
What should be happening instead? Staedy game play

Game Reezes in any mode than crashes to desktop. 

  • Hi there,

    Let's take a look and see if we can help stop these crashes you've been seeing. First, have you had the chance to try repairing the game to see if that makes any difference? 

    If you're running the game in Origin you can repair it by right-clicking on BF2042 in your Library and clicking the Repair option when the menu pops up. If you're using Steam try verifying the integrity of the game files to see if that helps. You can find more info on how to verify the files at the Steam Support website

    Please let me know if you're still running into crashes afterward. Thanks! 

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi there,

    Let's take a look and see if we can help stop these crashes you've been seeing. First, have you had the chance to try repairing the game to see if that makes any difference? 

    If you're running the game in Origin you can repair it by right-clicking on BF2042 in your Library and clicking the Repair option when the menu pops up. If you're using Steam try verifying the integrity of the game files to see if that helps. You can find more info on how to verify the files at the Steam Support website

    Please let me know if you're still running into crashes afterward. Thanks! 

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