Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1660
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Origin
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest & Breakthrough
Please select your region USA
On which server did this happen? not sure. I was playing either Conquest or Breakthrough. I did not attempt a single player game or portal game.
When did this happen? (dd.mm.yy hh:mm) 21.10.2022
Summarize your bug While I am playing the game suddenly freezes. Sometimes this is while a match is loading, right after the match loads, sometimes it is during game play, and sometimes it is at redeploy following a death in game.
How often does the bug occur? Over the last few days occasionally (10% - 49%), However this morning it has been frequent (100% of matches played/attempted)
Steps: How can we find the bug ourselves? Due to the random nature of this bug I do not know how to replicate it. It appears to occur randomly after launching into a match. My experience has been that it occurs more frequently at specific times of the day. On the days of 20.10.2022 and 20.21.2022 I've experienced the issue in nearly every match I've attempted to play before noon 12:00pm Central Standard Time (CST) UTC-06:00. On 20.10.2022 games played during the evening hours (after 5pm UTC-06:00) experienced the issue, but I was able to complete matches without encountering a freeze.
What happens when the bug occurs? The game completely freezes. I cannot do anything from within the game. I have to forcefully turn off the client.
What should be happening instead? the game should not be freezing
My PC is not a high end machine, but has generally worked fine since launch. To my knowledge, nothing from my PC has changed when this issue started to occur. The game had worked fine for several days following the last windows update, and my video drivers have not changed. I first noticed the issue following the a game update several days ago. I have the Origin client on my PC. In-game is disabled from Origin. When this occurs, crash dump files are NOT being created in \Documents\Battlefield 2042\CrashDumps. Attached is a DirectX diagnostic that I ran following 5 attempts to play, all of which resulted in a frozen game.