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ags313's avatar
ags313
4 years ago

Game keeps crashing when playing breakthrough

Product: Battlefield 2042
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Europe
On which server did this happen? Official
When did this happen? (dd.mm.yy hh:mm) Ever since the game launched
Summarize your bug The game crashes and I have to restart the game. Happens almost ever game. At first it looks like the game is lagging, but then the game shuts down, and I have to restart the game.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Just play breaktrough on Xbox Series X
What happens when the bug occurs? Game crashes and sends me to the home screen of the xbox
What should be happening instead? Continius playing

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Sorry, do not know how to 

technical issues

7 Replies

  • misterkualoa's avatar
    misterkualoa
    4 years ago

    Same thing for me. Series x.  Breakthrough crashes halfway through almost every match and takes me back to the Xbox home screen 

  • Pekmez-Pita's avatar
    Pekmez-Pita
    Seasoned Veteran
    4 years ago

    Same issue on PC too. Just crashes to desktop every other match on Breakthrough. I can play Conquest or any other mode for hours without any issues.

    AOW Breakthrough? It doesn't even take more than one session to crash half way through. Which it just did. Again!

    This game's incredibly undercooked.

  • bigjon's avatar
    bigjon
    4 years ago

    Me too, this game runs like a complete POS. I wish I could get a refund! 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    @bigjon @ags313 @Pekmez-Pita @misterkualoa  Could you try to power cycle the console and see if that helps. 

     

    How to power cycle: 

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
    3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
    4. Plug the console power cable back in.
    5. Press the Xbox button on your console to turn it on.

    Thanks!

     

    /Atic 

  • Pekmez-Pita's avatar
    Pekmez-Pita
    Seasoned Veteran
    4 years ago

    What? Console? Did you even bother to read what i posted or are you just copy and pasting random nonsense as responses?

    "EA Answer"? Some answer! Thanks for reminding just how useless these forums are.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    Original post is about Xbox seriers X @Pekmez-Pita I recommend making your own topic if you are on PC.

    @ags313 I assume its all the time it crashes on start up? Can you clear the local and online storage for 2042.
    /Atic

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