Forum Discussion

TTVGeartwister_'s avatar
TTVGeartwister_
8 months ago

Game randomly freezes and goes back to normal.

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 4060
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 28/11/24 - Present
Summarize your bug I'll notice small stutters, lasting anywhere from half a second, to 3 seconds during gameplay.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? My friend doesn't seem to have the bug so not sure exactly whats going on.
What happens when the bug occurs? I'll notice small stutters, lasting anywhere from half a second, to 3 seconds.
What should be happening instead? Game should be running smooth and with no interuptions.

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I posted this on Reddit but I'll ask here too just in case, whenever I'm playing 2042, things will be going fine, and as normal, however later on into playing, I'll notice small stutters, lasting anywhere from half a second, to 3 seconds. Some things I noticed when it happened was; that my GPU would go down to super low usage % on task manager when it happened, and in the top left corner, a little yellow clock symbol with an X and a sort of rewind button would appear. I've tried various fixes I could find online such as; re-installing/repairing/removing EA-anti cheat, deleting the contents of the cache folder, verifying game files through Steam, and re-installing the game entirely, I've been playing on the lowest settings, no NVIDIA reflex enabled or boost, no nvidia overlay, no steam overlay, even scaled the resolution down to 80% in NVIDIA control panel, still nothings seemed to stop this bug. If there are any other types of tips or fixes the community knows about please let me know! It's been super frustrating the last few days. PC specs; RTX 4060 - Intel i7-14700kf - 32 GB RAM, game is on an NVME SSD.

bug

8 Replies

  • Holliism's avatar
    Holliism
    8 months ago

    I was dealing with this for days and finally figured it out

    C:\Users\YOUR_USERNAME\AppData\Local\BattlefieldGameData.kin-release.Win32

    Go here and delete the cache. You may need to enable viewing hidden folders and files if you haven't already.

    Hope it helps!

  • TTVGeartwister_'s avatar
    TTVGeartwister_
    8 months ago

    Thanks, ive deleted the contents but completly deleted the folder now, I'll update if the issue persists during testing.

  • TTVGeartwister_'s avatar
    TTVGeartwister_
    8 months ago

    Update: Removed the cache folder and it was stable for around 2-3 hours, then immediately went back to having the same issue, when i checked the folder, it had roughly 2k items inside it, this is a trend I've noticed with past instances of removing files/folder itself, around 2k items ill start having issues. So it appears to be something wrong with the games way of caching things, any fixes?

  • Holliism's avatar
    Holliism
    8 months ago

    I was too optimistic, my problems also came back. I've seen some recommendations for making sure drivers and EA's anticheat software are up to date. For me, they have been but still no luck as far as the game freezing goes.

    One thing I saw suggested that I haven't tried yet is to clear cache from the EA app (Top Left Menu > Help > App Recovery) and to run a file repair through EA App. I'm going to try this later and see if it fixes anything

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    8 months ago

    Delete bf2042 / ea and d3d cache.
    Bf2042 cache will rebuild during game, it will take +2gb space at youre drive.
    Make sure ya got enough free space at your drive (+50gb at least for windows/games ect ect for virtual mem.)
    Also be sure ya drive is fast enough, the "old mechanical drives HDD" can be to slow during loading cache.
    Beaware , BF2042 is using drive ALL THE TIME to load/save those caches during gaming.

    Cheers

    ps make sure cpu/gpu/mem got enough airflow , to cool it.

    Alse SSD / NVME drive can get warm/hot and this will bring read/write spead also down.

    Some NVME work better with heat sinks on them.
    Also make sure firmware from SSD/NVME drives are uptodate !

  • TTVGeartwister_'s avatar
    TTVGeartwister_
    8 months ago

    Where is the EA and the d3d cache located? I've got a pretty new pc and don't have overheating issues on any other games but I'll try to monitor Temps

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    8 months ago
    @TTVGeartwister_ this is the current location from bf2042 cache:
    C:\Users\YOUR_USERNAME\AppData\Local\BattlefieldGameData.kin-release.Win32

    And this location for the d#d CACHE:
    C:\Users\your_username\AppData\Local\D3DSCache

    Cheers

    ps make sure ya gpu got enough cooling, check if ya need to clean fans and alu.. block, so air can go true it to cool down GPU.
    Sometimes repaste your GPU could also help, ya need to disamble it <-- handy for a big cleaning also !

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