Game shows as EA Play trial on account when pre ordered FULL GAME..
Why can I not download the game I paid for.. It shows that it's an xbox pass trial on my PC that has ended. Used it to play early access.
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So I think I’ve got to the bottom of this
when taking screenshots for the above post, I looked for proof I owned the game. I had the receipt but in the Xbox store redesign I can’t see where it says “owned” like it used to.
so I went to my games and apps > all owned games > battlefield 2042
clicked on that and it had a button to install. So it turns out the pre order version of the game is a different ‘game file’ to the trial version. That was not even slightly clear. I’m almost out of space so it didn’t auto download on release day so I guess only a few people will have this issue.
Scrap that. The other version I found was the Xbox one only version. The X | S version still says trial for me
This is my exact problem as well, going to troubleshoot tonight please do post if you figure it out, I'll do the same!
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