Forum Discussion

mrsc00ps's avatar
mrsc00ps
3 years ago

Game stuck on preparing download

Game stuck on preparing when trying to download. I've tried everything, I've scoured the internet for tips and tricks to resolve the issue and nothing has works. I've had several tech support request...
technical issues
GoingToDieIAm's avatar
GoingToDieIAm
2 years ago

hey man, i have the same problem. yours was back in may, did it get solved? how did u solve it if yes?

  • ScottB9's avatar
    ScottB9
    Seasoned Traveler
    2 years ago

    I had the preparing download issue in March 2024. Clearing the cache and restarting the computer and the game didn't fix the issue.

    However, as it has been the root cause of other EA issues, the next thing I checked was Microsoft One Drive and sure enough it had somehow re-enabled itself, probably via Windows Update. I've had enough drama with One Drive and back up externally so I removed it.

    Everything works perfectly now.

    • fluxds30's avatar
      fluxds30
      2 years ago

      so you uninstalled one drive completely?

      • llKiloll's avatar
        llKiloll
        12 months ago

        Just Buy EA play then it will work 100% just did it 30 sec ago!!!!!!!!!

        thank goodness i had to give EA more money to play a game i bought 8 years ago, thanks EA love you guys.

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