Forum Discussion

k1DBLITZ's avatar
k1DBLITZ
3 years ago

HDR stopped working after 4.2.0 Update

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD 6900XT
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Everywhere
Please select your region North America
On which server did this happen? All
When did this happen? (dd.mm.yy hh:mm) 04/25/23
Summarize your bug HDR stopped working after 04/25/23 game update.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game on an HDR monitor.
What happens when the bug occurs? It will be "desaturated" or "hazy".
What should be happening instead? HDR should work.

‌

Played a few rounds of "shutdown" game mode last night. All was good.


Today, after update 4.2.0 HDR is completely broken. It does not enable in game. 

I tried disabling/enabling HDR in windows; no change.

I updated to AMD 23.4.2 drivers; no change.

Here are the facts:

  • HDR stopped working immediately after the 4.2.0 update (fact) 
  • It stopped working across AMD and NVIDIA GPUs (fact)
    • possibly consoles as well (this still needs to be confirmed)
  • HDR stopped working across a variety of monitors (fact)
  • Someone has indicated HDR stopped working in other games that use the EA App after the EA App was also updated at the same time 4.2.0 was released
    • Conflicting reports
bug

262 Replies

  • BattlefieldDICE's avatar
    BattlefieldDICE
    Icon for EA Staff rankEA Staff
    3 years ago

    Could you please share which monitor you play the game on? 
    Does your setup contain more than 1 monitor and are they all HDR or just a single one? 


  • k1DBLITZ's avatar
    k1DBLITZ
    3 years ago

    @BattlefieldDICEr 

    Make: LG

    Model: 32GP83B-B.AUS

    Single monitor setup.

    I run full screen exclusive. I've also tried  windowed / borderless window, etc no go.

    Also, not to get sidetracked, but I believe may be related....

    I bought the game on Steam. However, since the Origin App changed to the "EA" app - launching the game has been a tedious and random process. It often takes multiple times to get the game to launch - and when it does launch, it's always in a window and I have to click it to make it full screen. 

    I've spoken with several of my friends on PC that bought it on Steam and this has been their experience as well. 

  • Baconbitz1's avatar
    Baconbitz1
    3 years ago

    Same here also on PC.  HDR was fine prior. Once updated to 4.2.0 HDR no longer works.  Tried numerous tricks to get it working with no success.  Updated nvidia drivers and still issue occurs. HDR mode is washed/hazy looking.  

  • icChii's avatar
    icChii
    3 years ago

    same issue as everyone here. HDR is not working, and the game looks washed out. it was working completely fine prior to the 4.2.0 update. 

  • af_Fallen_12's avatar
    af_Fallen_12
    3 years ago
    Same issue here. HDR was working fine, but the last patch broke it. PC, main monitor HDR10, second monitor not HDR.
  • Cpt_Stryker_40K's avatar
    Cpt_Stryker_40K
    3 years ago

    I have the same problem, I tried some solutions but nothing helped.:

    • GPU: Nvidia GeForce RTX 3080 Ti 12GB GDDR6X
    • Monitor: Gigabyte G34WQC-EK (37,5", UWQHD+, 144hz, HDR)

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