I’m having trouble with the EA App connecting to the servers

Question

Hi,I’m having trouble with the EA App on my Windows PC. Whenever I try to use the app, I get this error code:1:86001S:66003S:-891751198O:0BMy friends list in the EA App is not loading at all.I am able to download and install games from the app.However, none of my games are able to connect online (they can only launch in offline mode or just won’t connect to EA servers).Things I’ve tried so far:Restarted the EA App and my PCChecked my internet connection (other online services are working fine)Logged out and back into my EA accountCleared the EA App cacheUninstalled and reinstalled the EA AppI’m using Windows 11.Is anyone else seeing these issues or know how to fix them? Any help would be greatly appreciated!Thank you!

steeve_bf · Answer

Hi ItsTroublee​&nbsp;Have you tried contacting support? --&gt;https://help.ea.com/en/customer-care/&nbsp;I think support could help resolve your issue.Here is a post that seems to address your issue: No friends are shown | EA Forums - 7530697&nbsp;The problem may be from server side/account.Good luck 🤝

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I’m having trouble with the EA App connecting to the servers

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