keep getting disconnected with code 1:-15353464040

Hey @thunkco1,

I'm sorry to hear that you're having this issue.

We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:

Basic: http://x.ea.com/ea/basic-connection-ts

Advanced: http://x.ea.com/ea/advanced-connection-ts

Our number one tip is to hardwire your console to your router. Hardwiring is the best way to have the most stable connection.

Please follow the link(s) below to perform platform specific troubleshooting:

PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8

PLAYSTATION: https://www.playstation.com/support/connectivity/

XBOX: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection

For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).