Forum Discussion

IndigoRain's avatar
IndigoRain
Seasoned Adventurer
4 years ago
Solved

Lag, packet loss, stuttering since patch

Lag, packet loss, stuttering.. all happened since the update. See attached network graph. I also have two 4-minute replays of gameplay from same round. Unplayable. I have been one of the lucky ones ...
technical issues
  • IndigoRain's avatar
    IndigoRain
    4 years ago

    Hi, 

    Depending on which, if any, cloud service you use, you may find that your documents folder is being backed up to the cloud. This is what causes latency issues for me.

    Personally, I use Mega, so it's relatively straight forward to deselect this folder "Battlefield 2042".

    But it could be any service: OneDrive, Dropbox, etc etc. If you are not syncing anything to the cloud, then follow the EA teams instructions. 

    Good luck! 😊

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @IndigoRain 

Thanks for reaching out to us about this. I'll try to help find out what's going on. First, do you play on a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not.

IndigoRain's avatar
IndigoRain
Seasoned Adventurer
4 years ago

Hi,

It's late now here in UK.. so will do your suggestions tomorrow. Thanks. 👍🏽

  • kamaleont_007's avatar
    kamaleont_007
    4 years ago

    Good evening .
    The  our network is not the problem.
    i have the same problem after latest update of 900 megs. STUTTERING.
    a problem (stuttering) never solved by you

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @IndigoRain 

      Sounds good. Just let me know what happens.

      @kamaleont_007 

      We'll go through some troubleshooting. What platform do you play on and are you using a wired or wireless connection?

      • kamaleont_007's avatar
        kamaleont_007
        4 years ago

        Hello ,
        I live in Switzerland
        tomorrow morning I will calmly write to you

        thanks

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