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That is a workaround at best. Ive used webroot and played other games with EAC for years without issue. The real question that needs to he addressed is why is the 2042 implementation of EAC so prone to issues? I play hell let loose and squad and neither one has ever once had an issue with EAC and I have been using webroot since about 2016.
EAC when it updates 100% can and will conflict with SecureAnywhere. I have also been using that AV software for years without issues. Then had exactly this issue with a conflict with an update of Back4Blood which included an updated EAC. Webroot support sent me a new build which solved the problem. We have exactly the same issue here. It doesn't matter if you didn't have issues before. It seems any game that includes the newest version of EAC will cause that game to not run if SecureAnywhere is installed. I have already contacted Webroot.
- 4 years ago@MasterBlaster73 I don't use SecureAnywhere or Webroot and still facing the issue just now after the latest update. Back4Blood runs fine for me. I'm lost
- 4 years ago
Try to completely uninstall your AV software (If your game crashes right after the EAC screen). Then run the game.
- 4 years ago@MasterBlaster73 I'm using Windows Defender disabled it and it didn't help unfortunately. My game doesn't crash after the EAC loading screen. It just won't start at all with no error. That's
on Origin, on EA play it won't even get to the EAC loading screen it just says "Couldn't launch, Check your connection"
- 4 years ago
Webroot needs to patch it??? Thats a huge NOPE. Freakin EA needs to come up with more quality software. EAC is well known to be a garbage anti cheat. If you go cheap, this is what happens. Webroot doesn't need to fix anything. Its EA that needs to fix their trash.
So, fix it or refund our money ASAP. So pissed off and getting pretty sick and tired of spending money on trash games that EA puts out, which could be very good games. Now we wait a week or so to see what EA does about this issue.
- 4 years ago
@Whitefeather01& @genuks Amen and +1.
I went back and played BF3 last night with a fair bit of nostalgia. But even that had its slew of problems back when it was released.
We as people have gotten so used to garbage that it has become the new norm, which I feel is by design of big corporate machines, knowing that us lowly serfs and just going to consume the shlock they present because it is the only avenue of 'consumption' due to their resources.
Such a sad state of our lives to be subjected to this. (and I know this may sound like playing the victim, but I don't believe it's much to ask for a finished product to work like games of yore used to.)
Let me get off my corporate soap box.
Agreed, Webroot isn't the issue.
It is literally the fix for many issues.
I am not going to relinquish that asset for a product that was thrown together after being inspired from watching a how-to-make-a-game-with-hovercraft-wind-and-paprika by MacGuyver.
It is borderline criminal to subject an entity (Webroot) to address problems with and regarding a separate, totally unrelated product/service.
I will begin to formulate a request for refund, note taken.
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