Forum Discussion
4 years ago
EAC when it updates 100% can and will conflict with SecureAnywhere. I have also been using that AV software for years without issues. Then had exactly this issue with a conflict with an update of Back4Blood which included an updated EAC. Webroot support sent me a new build which solved the problem. We have exactly the same issue here. It doesn't matter if you didn't have issues before. It seems any game that includes the newest version of EAC will cause that game to not run if SecureAnywhere is installed. I have already contacted Webroot.
4 years ago
@MasterBlaster73 I don't use SecureAnywhere or Webroot and still facing the issue just now after the latest update. Back4Blood runs fine for me. I'm lost
- 4 years ago
Try to completely uninstall your AV software (If your game crashes right after the EAC screen). Then run the game.
- 4 years ago@MasterBlaster73 I'm using Windows Defender disabled it and it didn't help unfortunately. My game doesn't crash after the EAC loading screen. It just won't start at all with no error. That's
on Origin, on EA play it won't even get to the EAC loading screen it just says "Couldn't launch, Check your connection"- 4 years agoJust solved the issue on my end by going to the EA Play folder and setting the launcher + app to run as an administrator, this is odd as I didn't have to do it previously but I'm glad it worked now.
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