Launch Error: Failed to start the game ( 2 )
BF2042 has refused to play since the update because of easy anti cheat i uninstalled the game 3 times uninstall eac almost 14 times restarted my laptop 3 times but nothing easy anti cheat is the wors...
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@fidstang You will be wasting your time trying to resolve this through EA. I have tried to contact Easy A/V and they do not respond. Webroot will fix it like they did before. If doesn't matter if your other games work or if BF2042 worked before the update. SecureAnywhere is stopping the new version of EAC from launching which stops BF2042 from launching. I will not uninstall My A/V either. I will wait for the fix.
@MasterBlaster73 I've disabled my Webroot and it still will not launch, so it's not Webroot preventing me from launching the game.
- @fidstang Did you uninstall Webroot like the posts said or did you leave it installed and just turn it off?
@MasterBlaster73 I paid for Webroot, I've had it for years, I will not uninstall it period.
I see the main issue is not Webroot, it is Easy Anti-Cheat not supporting Webroot.
https://www.easy.ac/en-us/support/game/guides/antivirus/
EA I want my money back, how can you roll out a game with software that is not fully compatible with all antivirus software.
- @fidstang Just as I thought.
An update of Back4Blood had exactly the same issue with SecureAnywhere. Webroot sent me a new build of SecurityAnywhere which fixed it. Now we are having the issue again with EAC with this build of BF2042. This is not an issue with EA. It is not even an issue with EAC as no other A/V is having issues. Only Webroot is having issues. I have used Webroot for years but the truth is, they are blocking EAC. They are the only ones to fix it. This is their fault.
Shutting down protection of Webroot will not fix this. If you run procmon after WSA is "shut down" you will still see the WRCoreServices64.exe scanning the files at the time the game is launched. This is why only a full uninstall will allow the game to run.
I looked at the Webroot logs but see nothing to indicate anything is blocked, but it obviously is. If I uninstall WSA, the game launches.
add this folder to exception
C:\Program Files (x86)\Origin Games\Battlefield 2042\EasyAntiCheat
- @Danno_USMC Did this work for you or is this just another suggestion?
- @fidstang you have to uninstall Webroot.. not disable
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