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150 Replies
that is not the error all of us are getting with webroot. our error is failure to launch đ when the easycheat runs. the easycheat is the issue with webroot. Webroot has to be completely uninstalled now, the 3 .exe doesnt work anymore. Your error is something not related to Webroot or AV. not sure what that is for we dont have this error
ok folks here is your fix. they are patching it after the holidays, no new patches until then per Webroot. i am a partner with them in business so they have verified this with me.
consumer 1st. download and extract this :
https://download.webroot.com/CAG/GENRMVL.zip
reboot to safe mode with networking.
run this as ADMIN
if no failures, restart as it says. if it cant stop the WRSVS service you need to manually shut it down.
game away
Business side. make sure your webroot can be shut down manually via policy. if you can, the same shall apply as above. if not, change policy in cloud so you can shut down webroot
because the WRSVC cant be stopped in services
game away
i posted the fix for both
"Not Found
The requested URL /CAG/GENRMVL.zip was not found on this server."
The link does not work. âšī¸
Hrm... I was able to download it and can still get it this evening.
When will this be resolved??? I have not been able to play since the update and I refuse to uninstall my internet security to play game
- Birchell76105 years agoSeasoned Newcomer@Sulaiman-178 Pardon my ignorance, but where exactly is this "EA Play folder"?
@Birchell7610 Sorry meant EA Desktop folder.
For me it was C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
I dont know why the link isnt working today. i uploaded the webroot file here https://www.mediafire.com/file/hyk6kd8g2zp6gre/GENRMVL.zip/file