Forum Discussion
SouthpawPirate
5 months agoRising Rookie
Same problem here. A friend of mine plays on Steam, his unlocked, but I play on the EA app and mine didn't unlock. I'm finding a lot of problems like this (I had several skins that should have unlocked for different promotions that never did) seem to happen through the EA app, but not other platforms. No one who can actually make a difference seems to look at the Forums, and submitting a ticket (at least in my experience) results in them saying, "Thank you, but the support team doesn't help with that." What's the point of the support team, then?
UPDATE: Mine finally unlocked this morning when I logged in!