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snaipera77's avatar
snaipera77
3 years ago
Solved

Missing player cards from events in Battlefield 2042

Hello all, I have an issue with missing player cards from events. I tired fixing this issue with EA live chat but the fist chat was rudely closed by the agent and the second one did not provide any ...
technical issues
  • EA_Darko's avatar
    EA_Darko
    3 years ago

    Hey @snaipera77 if directed to AHQ to make a bug report you can do so here: https://answers.ea.com/t5/Bug-Reports/bd-p/battlefield-2042-bug-reports-en

    Issues with missing items are not something we can assist with here on AHQ, the best thing to do is to speak with our live support team again and explain the situation to them.

    If they are able to assist with granting the items you are missing then they will.

    You can contact our live support at help.ea.com.  

    To  speak with a phone or chat adviser:

    Click on your product Origin

    Then select 'BF 2042

    Manage my Account'

    Missing Items

    Finally, you can choose to begin a chat or call

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @snaipera77 if directed to AHQ to make a bug report you can do so here: https://answers.ea.com/t5/Bug-Reports/bd-p/battlefield-2042-bug-reports-en

Issues with missing items are not something we can assist with here on AHQ, the best thing to do is to speak with our live support team again and explain the situation to them.

If they are able to assist with granting the items you are missing then they will.

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Origin

Then select 'BF 2042

Manage my Account'

Missing Items

Finally, you can choose to begin a chat or call

Darko

snaipera77's avatar
snaipera77
3 years ago

Ahahahah WHAT !?!?  Are you making fun of me? It was live support who told me to post it here because they cant help me !!! This has got to be the worst customer support in the world. You are literally taking me for a mentally challenged person. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Please read my post above @snaipera77, if directed to post a bug on AHQ please do so by following the link above.


    Beyond this there is nothing more that we can do to assist here on AHQ.


    Any missing item issues are dealt with by our live support team, we cannot assist with any issue that requires account verification as we are a public-facing board.

    Darko

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