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Sig-0TheNeverman's avatar
Sig-0TheNeverman
Rising Rookie
3 years ago
Solved

[PC] DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

Typically crashes within 5-10 mins of being in a game, about every 9 out of 10 crashes is bails to desktop, no error message, but once in awhile get the DirectX message. AMD Ryzen 7 7700X, ASUS B650...
technical issues
  • Sig-0TheNeverman's avatar
    Sig-0TheNeverman
    3 years ago

    *update

    On a whim, I disabled the onboard ATI graphics on my ASUS B650 Pro mobo in the BIOS - so far - SUCCESS!
    Was able to play for about an hour with no crash, but still nervous it will come back.

Rokebo73's avatar
Rokebo73
Seasoned Ace
3 years ago
@TheNeverman Delete the content of Cache folder in Documents / BF2042.
Repair/verify game and test game !

Update us!
Sig-0TheNeverman's avatar
Sig-0TheNeverman
Rising Rookie
3 years ago
@Rokebo73 I've cleared the cache folder and repaired the game. Dumps me to desktop within first 3 minutes of a round.

I'm noticing the sound will either stop working - or stutter right before crashing, could this be an audio related issue?

I installed VisualStudio in an effort to try to open the crashdump files - but it doesn't appear to like .mdmp files...
  • Sig-0TheNeverman's avatar
    Sig-0TheNeverman
    Rising Rookie
    3 years ago

    I've also disabled nVidia's resizeable bar in the BIOS.

    First game crashed with the DirectX "Get Device Removed Reason" error.

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